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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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June 17, 2020

Autohaus is amazing. I had an appointment to have my car service. My advisor Linda Schaffer, Service Director Victor Richards, and the mechanic Robert and Mike they went above the call of duty. I highly rec More

by gamblin2047
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Linda Schaefer
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Our service team is one of the best! Stay safe and thank you for choosing Autohaus!

June 17, 2020

X5 got in and out quickly. Ethan was super helpful and kept me in the loop regarding the status of the repair. Nice job Ethan! More

by Bryan S.
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 17, 2020

Appointment easy to make, service performed in promised timeframe service professional was very courteous, there were no surprises, great car wash. Customer lounge was very comfortable. More

by Samuel.luten
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional staff. We look forward to providing you with positive experiences in the future!

June 16, 2020

As always, Patti is super helpful As always, Patti is As always, Patti is super helpful As always, Patti is super helpful As always, Patti is super helpful As always, Patti is super helpful As always More

by Boyd9009
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

June 16, 2020

Patti Kupfer is absolutely amazing!! Regardless of my concerns, she is calming, thorough, and gracious. Autohaus has made their establishment comfortable during an uncomfortable time. I felt safe. More

by tlanton
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff member like Patti. Thank you for choosing Autohaus!

June 16, 2020

The place and operation was very clean, organized, and efficient. The service rep was real a pleasant to deal with. My car was ready before the scheduled time. More

by Kriale64
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 15, 2020

Unlike other dealership service people I’ve dealt with, Chris C always truly listens, explains honestly and kindly. and makes sure my car is well taken care of. I’m always surprised to leave in a good mood More

by NancyG
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Nancy! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Chris is one of the best! Stay safe and thank you for choosing Autohaus!

June 14, 2020

I have had my car serviced at this dealership for many years. They always provide good service. Their personnel is courteous and knowledgeable. Scheduling is easy. Thank you. More

by yur.lag
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

June 13, 2020

I have always been impressed with the service. Mike Crader is great. Very knowledgeable and helpful. I will be purchasing a new BMW probably soon and will go no where else but autohaus. More

by Travelknowledge
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is a true asset to our team.Thank you for choosing Autohaus!

June 12, 2020

Always professional and well organized. We were impressed with everyone wearing face masks and being mindful of Covid-19. We really impressed on how clean and sanitized our car was after the servi More

by susie
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

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