2,010 Reviews of Autohaus BMW - Service Center
Ethan is always super knowledgeable and very professional. I don’t know anyone who particularly likes to get their car serviced, but he makes the experience pleasant! professional. I don’t know anyone who particularly likes to get their car serviced, but he makes the experience pleasant! More
Very professional staff. Ethan was excellent in explaining the work that was being done and the status of my car repair. I've been a customer of Autohaus for over 20 years. explaining the work that was being done and the status of my car repair. I've been a customer of Autohaus for over 20 years. More
Friendly, responsive, straightforward, honest (yes- HONEST!), personable, very clean. There is no place else in St. Louis I would go for BME- I love this dealership! HONEST!), personable, very clean. There is no place else in St. Louis I would go for BME- I love this dealership! More
All work was completed as requested in a timely manner. Mike Crader was great! Also, thanks for the loaner. That was not an expectation, but much appreciated. Mike Crader was great! Also, thanks for the loaner. That was not an expectation, but much appreciated. More
Despite assurances when appointment was made about wearing masks, service advisor had his pulled down below mouth and other customers were seen without masks. Very disappointed. wearing masks, service advisor had his pulled down below mouth and other customers were seen without masks. Very disappointed. More
Chris and Mike do a great job. Had some major issues with my 5+ yr. old 435 - Chris was quick to take care of everything from the initial call through completion. Also did a great job communicating what with my 5+ yr. old 435 - Chris was quick to take care of everything from the initial call through completion. Also did a great job communicating what needed to be done and what the problems were with the car. More
Chris is very efficient, prompt with communication, and is a great asset to Autohaus. He makes sure the repairs get done and everything is covered before you leave is a great asset to Autohaus. He makes sure the repairs get done and everything is covered before you leave More
Autohaus is the place to go for all your BMW needs. The service department and my service representative are always great and taken care of. service department and my service representative are always great and taken care of. More
Ty is great at addressing the problem every time, and the only advisor I’ve ever work with that has been successful at utilizing my extended warranty. I trust him and that’s what brings me back. only advisor I’ve ever work with that has been successful at utilizing my extended warranty. I trust him and that’s what brings me back. More
I came in for some regular service as well as recall work. They were very helpful and knowledgeable in addressing and servicing my vehicle. I plan to come back for future service. work. They were very helpful and knowledgeable in addressing and servicing my vehicle. I plan to come back for future service. More