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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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June 30, 2020

The team at Autohaus always does a great job. They explain what needs to be done, they kept me informed of the progress and provided me with a loaner so I don’t skip a beat. My car was washed and they More

by S Navarro
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional staff. We look forward to providing you with positive experiences in the future!

June 27, 2020

Always a first class service experience. I left the dealer where I bought my car for Autohaus because they do such a great job. Thanks! More

by X1inSTL
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer, Ty Ancona
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 26, 2020

The service department is very professional and friendly. I think the advisor did a good job of explaining why service was delayed for over a day. More

by rpm.jr
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 26, 2020

As usual Chris prove himself as a helpful service rep. Reccomend required service for my vehicle at a reasonable price and delivered my vehicle cleaned, sanitized and on time. Chris and his team are aweso More

by eppsbrua
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 26, 2020

Always excellent service. Could not improve any. Nothing else to add. Mike Crader always a pleasure with whom to deal. I highly recommend Autohaus BMW. More

by rkopitsky
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional staff. We look forward to providing you with positive experiences in the future! Mike is a great asset to our team!

June 26, 2020

I was very pleased with the service. Explained in detail the service options and the cost involved . Top notch. Highly recommend to friends and colleagues. More

by anupk66
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional staff. We look forward to providing you with positive experiences in the future!

June 25, 2020

Nice people. Kept me informed. Provided with loaner car. Good workmanship. Car ready in a timely manner. I trust this dealership and will bring my car there for service again More

by ajb56
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 25, 2020

Patti was very hrlpgul very informal. It was my first time working with her my service manager no longer work there she was excellence she also had a lot of patience with me.Patti is a good fit for me. More

by Judydhicks1948
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are grateful to have such a personable and professional service advisor like Patti. We look forward to providing you with positive experiences in the future!

June 25, 2020

Vehicle inspection/ emissions testing as well as an oil change led to scheduling an appointment. Patti is always polite and friendly as scheduled visit that fit my scheduling. In and out in about an hour. More

by Justme
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : check in crew
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 25, 2020

Ty provided exceptional, professional and courteous service. I chose Autohaus BMW only because Ty Ancona is there. My service yesterday was timely and complete. I will continue with Autohaus BMW as lon More

by dougo1954
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Ty is a great member of our team as he fi very genuine and friendly! Thank you for choosing Autohaus!

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