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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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July 13, 2020

Provided excellent service when I came in for regular maintenance. The team did a nice job, cleaned and sensitized the interior of the car. Very impressive. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Joe Bauer, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Sue! Our service team goes above and beyond! Thank you for being apart of the Autohaus family.

July 08, 2020

Friendly and quick service. Checked in and out quickly and no issues. Had a power outage on the day of my original appointment but they rescheduled me for the next day More

by BuckSwope
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! We strive to be as prompt and accommodating as possible. We are glad to hear that we were able to maximize your experience with us!

July 08, 2020

Chris Clem in service was excellent I was greeted promptly when i entered the service drive, the staff was very friendly i was most impressed how Chris took time to explain the recommended services a More

by RLMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Chris is one of the best, we are lucky to have him apart of our team. We are so glad to hear about your positive experience with us!

July 06, 2020

Check Engine light resolved! We called to make a an appointment because we had a check engine light. We were able to get in within right away. Autohaus BMW determined the issue More

by susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! Our service team strives to be as prompt, efficient, and professional as possible! We are happy to hear that you are satisfied with your Autohaus experience!

July 04, 2020

My BMW overheated as I sat in line waiting for my food order to be brought to my car at 4:30pm. When I left the restaurant, the temperature needle was straight up (right where it s/b). As I turned out of More

by birchleo
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the great rating! Thank you for choosing Autohaus BMW as we are so happy to know that you are satisfied with your services. We look forward to seeing you again!

July 03, 2020

Linda helped me when I arrive to the bmw dealership unfortunately her shift was over and Mike took over they both were Very friendly people, the dealership is clean. Also the have military discounts!! More

by Raul.sierra1583
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! Mike and Linda are great members of our service team as they are very reassuring and efficient! We are thrilled to hear about your positive experience with us.

July 03, 2020

Mike, who has been my contact over the years is a true professional. Besides being thorough, his social skills is excellent. He instill comfort from the first moment to the last words, when picking up my More

by GMG
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the great review! Mike is very professional and personable, he is a great asset to our service team! We are pleased to hear about your positive experience with us! Thank you for choosing Autohaus.

July 02, 2020

Linda was so helpful and pleasant. It was an easy experience. The area to wait was clean and comfortable. It was about an hour wait and my car came back washed. More

by nikkijones_rn
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your great review! We strive to keep our waiting area as clean and comfortable as possible as we navigate through these challenging times. Thank you for your positive input!

July 01, 2020

I had several service items to take care of with my BMW. Autohaus had arranged for me to take a loaner vehicle, but Patti told me that she could likely have these items completed in a little over an hour. More

by Scott B.
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Autohaus BMW responded

Thank you for your positive review! We are pleased to hear about your great experience with us. Our service team strives to be as accommodating and prompt as possible, thank you for choosing Autohaus!

June 30, 2020

We were thoroughly satisfied with our service. It was completed in a prompt and professional manner. Staff was courteous and helpful. Dealership is top-notch. More

by Bjcottner
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Mike Crader, Linda Schaefer
Aug 21, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

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