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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,155 Reviews

2,155 Reviews of Autohaus BMW - Service Center

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November 12, 2020

We have been customers of Autohaus since 1983. They have always provided us with quality auto service as well as great customer service. The service department experience is primarily why we continue to buy More

by tomstiffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Gerd Petermann
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 11, 2020

I had an appointment with Chris at 3:00 PM but when I arrived, he was out to lunch. Ty took great care of me! More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 11, 2020

I appreciate the quick turnaround. The location is clean and the Personnel were very curtious and attentive. I also appreciate the fact that you were expecting me. The price was pretty good too. Thx!! More

by Edgarozzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 11, 2020

I have been a service customer at Autohaus for several years and they have always been the very top for me. No matter what issue I bring them and sometimes I have brought issues very early or over a week More

by anthony0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 11, 2020

Friendly staff and they had my car serviced very quickly. The waiting area is nice with a lot of room to social distance for COVID concerns. More

by OST8Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

November 10, 2020

Great service. They treat you like you’re really important to their business. Mike Crader really treats you like a friend and explains everything to you More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Joe Bauer
Nov 14, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! Mike is the best! We are happy to be of service and look forward to the next time, take care!

November 10, 2020

Autohaus and Linda Schaefer never disappoint after many years of doing business with them. Although I am well out of warranty, I always go to them first and they often can accommodate my needs at a fair pr More

by Susiebz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

November 06, 2020

Just got service done. Was an absolute fantastic experience as always. Efficient and professional... Clean, helpful, pleasant and get quality work done. This is why we are lifelong customers! Tha More

by KenWam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 06, 2020

Brought my X3 to Autohaus for service visit(bought at different dealer). It was a pleasure working with Patti and everyone there. Simple and straightforward. More

by Jdteeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 05, 2020

I had a flat right when they were closing - they took very good care of me and hooked me up with a loaner car in less than 10 minutes More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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