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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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July 31, 2020

Always a pleasure to see and work with Linda. It’s important to me to be able to trust my service advisor. Victor, the GM has an amazing crew. Thank you for making the service process so painless! More

by carpecricket
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review! Our service team truly goes above and beyond to create the best possible experience for every customer. Linda is an excellent advisor!

July 30, 2020

Great Customer Service. Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole se More

by seancfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for choosing Autohaus and for the positive review! Patti is very professional and friendly, we are so happy to hear about your experience with her. We hope you have many more wonderful experiences with us!

July 30, 2020

Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai More

by ptorcn
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! We are so grateful to be able to hear about your experience with us. Our team is highly personable and professional! Thank you for choosing Autohaus.

July 30, 2020

I was met immediately and checked in. Chris is friendly as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW More

by fmohr.fm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Chris is one of the best as he is truly a great asset to our team. We are pleased to hear about your positive experience with us.

July 30, 2020

Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But More

by lquaisi
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to know that you had a good experience with us. It is important to us to have a mutual understanding between the advisor and client with a successful outcome!

July 29, 2020

Terrific service I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing ca More

by Mack Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the positive review! Patti is one of the best advisors, we are so happy to have her apart of our team! We look forward to future positive experiences with you!

July 27, 2020

Always have a great experience with Patti!! She goes above and beyond to provide me with great service! Great knowledge and always great customer service. More

by Jtsmoma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the great review! Patti is very knowledgable and personable. We are lucky to have her apart of our team. Thank you for choosing Autohaus!

July 27, 2020

I would like it to go on record that we have received excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both comp More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Patti is very transparent and professional about the service being done. Thank you for choosing Autohaus, we are so happy to hear about your great experience with us!

July 25, 2020

My husband and I have been Autohaus customers for twenty years. My husband and I have had a great relationship with Renard Lasane and Chris Bouie in Sales and Mike and Linda has in Service! I have recommend More

by Bfjackson06
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! We are so grateful to have you apart of the Autohaus family! We strive to go above and beyond for our customers as we have a very professional and personable staff. Thank you for sharing your positive experience with us.

July 25, 2020

From start to finish these folks had their best foot forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. More

by PK
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the great review! Patti and our service team strive to be prompt and professional. Thank you for choosing Autohaus, we are thrilled to know about your positive experience.

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