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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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August 06, 2020

I brought my 2017 BMW X5 in for an oil change and vehicle check. Chris was awesome! He let us know that the service would take an hour and a half. He offered us a loaner if we did not want to wait. We decide More

by vwsharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating! We pride ourselves on maintaining a clean and comfortable waiting area. Chris is very professional and friendly, we are so glad that you had a great service visit!

August 03, 2020

Very professional and everyone is very friendly. Linda Schaeffer is wonderful. This is my second BMW and to me service is just as important as the car you buy. Will confine to use and recommend them More

by LizS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review! Linda is an experienced, personable, and professional member of our team. Thank you for choosing Autohaus BMW, welcome to the family!

August 02, 2020

I just moved to the area and Ty was so helpful! He made the transition easy. I will definitely be returning for all of my BMW needs. More

by rachel.anolik
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your 5-star review! We are so grateful to hear about your positive experience as Ty is a great asset to our team. Thank you for choosing Autohaus BMW for your vehicles needs!

August 01, 2020

Chris and Matt were awesome. They were courteous and attentive. We will be back soon to continue working with you guys. I’ll also recommend them to friends. More

by lhaymore
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Viero
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating and future referrals! We are ecstatic to hear that you are pleased with Chris and Matt as they are great assets to the Autohaus family. We look forward to seeing you at your next visit with us!

July 31, 2020

Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner. More

by Lhuston04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your review! We are pleased to hear about your prompt and professional experience with us.

July 31, 2020

My service experience was easy and the staff were accommodating as always. I was able to drop off and get a loaner without an advanced appointment (flat tire). More

by MSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to hear that you had a prompt and professional experience with our service department. Our team strives to be as accommodating as possible!

July 31, 2020

Efficient and complete curtious service Clean Efficient and complete curtious service Clean surroundings Flexible in helping to determine the priorities of what needed to be repaired and what c More

by WCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We do our best to maintain a clean and efficient space. Thank you for choosing Autohaus!

July 31, 2020

Tire repair We were in town and needed our tires replaced. Ty in service was so helpful working us in realizing we really needed to get it fixed. We were in and More

by RYANLCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your positive review, Ryan! We are so excited to hear about your positive experience with us. Thank you for the referral!

July 31, 2020

'Best Service Advisor' Linda Schaefer is like the car and the facility, 1st class. Linda knows the BMW and the service needs inside and out. Gives us tremendous peace of mi More

by robertandbetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the positive review! Linda is one of the most reliable and professional advisors! We are so glad to hear that you are content and comfortable during your visits with us!

July 31, 2020

First oil change for my 2020 X5 Outstanding service, professional as always and even though last day of the month my x5 was in and out but not in enough time for me to purchase a Z4 More

by crisx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the car expect and can never remeber his nname, Linda Schaefer, Ethan Krysiak
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review and for choosing Autohaus! We strive to create the best possible experience for our customers. We are so happy to hear from you!

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