Autohaus BMW - Service Center

Excellent Customer Service! After purchasing a preowned X3 from Nick in May, our check engine light came on. I called the service department and Mike arranged for us to get the car right in. He arranged fo X3 from Nick in May, our check engine light came on. I called the service department and Mike arranged for us to get the car right in. He arranged for a loaner vehicle, repaired our X3 under warranty and greeted me with a smile upon return! I appreciated the friendliness, respect of time, wearing of masks during the pandemic and cleanliness of the vehicles and showroom. We highly recommend Autohaus BMW! More

Very courteous employees. Fantastic waiting area. We were driving through this area, on vacation, during which time I needed an oil change. These friendly people were more than happy to work me into their sc driving through this area, on vacation, during which time I needed an oil change. These friendly people were more than happy to work me into their schedule. More

Linda is the best. Always makes sure both our car and us are taken care of in a prompt, efficient manner. She explains everything clearly and completely. We love Autohaus! are taken care of in a prompt, efficient manner. She explains everything clearly and completely. We love Autohaus! More

Autohaus is very professional and has high standards. We love how thorough they are and so on top of everything! Their level of customer service is hard to match!! Patti is really great! love how thorough they are and so on top of everything! Their level of customer service is hard to match!! Patti is really great! More

Great service. Thank you Linda. Expensive per usual, but they did a good job. Linda always does a great job, honest, straightforward, pleasant to deal with. they did a good job. Linda always does a great job, honest, straightforward, pleasant to deal with. More

Excellent Customer Service!Thank you so very much to Excellent Customer Service! Thank you so very much to Victor and Ethan at Autohaus BMW for your time and your patience with my many, many questions r Excellent Customer Service! Thank you so very much to Victor and Ethan at Autohaus BMW for your time and your patience with my many, many questions reqarding my BMW purchase. In a time when I feel like Customer Service is a thing of the past, you WOW'D me! You both went above and beyond to educate me about my vehicles past and future services. I LOVE, LOVE, LOVE my 328i Convertable, hope to enjoy her for many years, and will definitely be back for your excellent service and maintainance info. Thanks Again for everything. I appreciate You. LA Tumminia More

Poor communication and disorganized. Got my car back and it was not driving correctly. Took it to Creve Couer instead. When I brought it to the attention of the service person there was a real lack of inter it was not driving correctly. Took it to Creve Couer instead. When I brought it to the attention of the service person there was a real lack of interest in trying to help correct the issue. I found Mikes communication skills poor and his response times worse More

Service Department is exceptional at BMW AUTOHAUS. Guy that greets us to our service contact, in this case, Patti, to the guy that brings the car around. The whole process is great. that greets us to our service contact, in this case, Patti, to the guy that brings the car around. The whole process is great. More

Very diligent and careful service. The service agent kept in touch with me to let me know how things were going. My 325ci still runs very well because of the service I get at Autohaus. in touch with me to let me know how things were going. My 325ci still runs very well because of the service I get at Autohaus. More

Auto house BMW does a great job. The service representative Patty is especially good she knows the service department she knows the cars and she cares about the clients. She’s worth whatever you representative Patty is especially good she knows the service department she knows the cars and she cares about the clients. She’s worth whatever you’re paying her and then some. In fact give her a raise. More