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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,155 Reviews

2,155 Reviews of Autohaus BMW - Service Center

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December 04, 2020

Service was over the top! Excellent Service Advisor, Chris, was thorough in explaining work that was needed to my X-5. The appointment was at my convenience, loaner car was provided, repairs were comple More

by caivancic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Dec 09, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

December 04, 2020

Great waiting area, great lounge and snacks while you waited. Expected time, nice people and salesman checked on me who sold me the car. Shout out to Brad! More

by bpastoret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mares, Ty Ancona
Dec 09, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 03, 2020

Ethan was very helpful in getting my car serviced and ensuring that my horn was fixed using the warranty. The overall experience was stress free. More

by Bright007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Dec 09, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Ethan is one of the best! Thank you for choosing Autohaus!

December 03, 2020

Working with Ethan was very quick and easy. He communicated what I needed to know and had me taken care of. Thanks for all your help Ethan! More

by T Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Ethan Krysiak
Dec 09, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 28, 2020

Smooth, efficient tow and repair. Good communication and solid help from BMW dealership and the towing company that had to pick my car up out of my parking lot More

by Dab16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 28, 2020

Kind, customer-focused and punctual. A truly great service team. Ty is a wonderful representative of BMW, and I appreciate all of his help. Cheers More

by eeevaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 27, 2020

Everyone who helped with my car’s service was friendly and cared about making sure my interests were taken care of while my car was in More

by Khaki93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 26, 2020

I scheduled my service online and had questions that were answered quickly by Chris. Everything was addressed with my car and its’ future service needs. The whole process was fast, friendly and convenient. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 25, 2020

Came for vehicle scheduled maintenance- customer service has always been good here - Chris gave clear quote for the repairs n maintenance needed - he also kept me posted with the service progress throughout More

by greenme80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 23, 2020

Always friendly and responsive; This is my second BMW and the Autohaus team always takes good care of me. I appreciate their flexible hours to accommodate my work schedule. More

by Napfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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