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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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September 03, 2020

Everyone is so helpful at Autohaus BMW. Linda helped me immensely. The porters and mechanics are kind. I’ve never felt pressured to do extra work. I really appreciate having a loaner car. More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Sep 04, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team! Thank you for choosing Autohaus, we look forward to seeing you again!

September 02, 2020

Came in with my tire having low tire pressure. They took great care of me fixed the tire. Above and beyond. I will always use them as I have never been anything but happy More

by jamesfiala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Sep 04, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

September 01, 2020

Service Advisor Superstar Alert!This review is for Service Advisor Superstar Alert! This review is for Patti Kupfer, Patti was excellent to work with and her customer service was top notch, becau More

by zeth.boyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff member like Patti! Thank you for choosing Autohaus!

September 01, 2020

Very nice facility.Service personnel were excellent to Very nice facility. Service personnel were excellent to work with. Kept me updated on progress. Easy to get in and out of dealership. Will recomme More

by Marksgmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

August 31, 2020

Couldn’t ask for a better service advisor. If I could give Patty more stars I would, thanks for the excellent service on my BMW. More

by markmcclary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff member like Patti. She is truly one of the best! Thank you for choosing Autohaus!

August 31, 2020

I had to get some service done on my vehicle and Patti helped me out greatly! She made sure everything went very quick and smooth, and was extremely helpful. Thank you for the great experience! More

by zcobb1148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

August 31, 2020

Very professional and courteous. Great facility and service is awesome. Service lady seemed very knowledgeable of vehicle and had great recommendations. This is the kind of service that brings you bac More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Chris! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

August 31, 2020

Great experience overall! Patti was very helpful, she made the process pain free! Definitely will come back for my next service visit! Thank you Patti! More

by STL24
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

August 31, 2020

Staff was friendly and helpful.I didn’t waste any time when I pulled up.Also I had free wash and vacuum.Great job Thanks More

by jeanvialguiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Richards
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

August 29, 2020

Patty was so nice & accommodated me well. Was able to get my service done quickly & efficiently! I continue to have good experiences each time I visit. More

by SaraB815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schaffner, Linda Schaefer
Sep 02, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is a great asset to our team. Thank you for choosing Autohaus!

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