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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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September 12, 2020

Autohaus service was thorough and found an issue with a Certified preowned vehicle I bought from an out of state dealer. I will continue to use them More

by Iamdhoffmann
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Thank you for choosing Autohaus BMW, take care and see you next time!

September 11, 2020

Chris was great to work with from making the appointment through the completion of my service. He kept me up to date on progress and made the experience as easy as could be! More

by MichaelDunning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

September 11, 2020

Professional, personal and efficient. Linda Schaefer is one of the primary reason I continue to use Autohaus BMW. She has always treated me as family. More

by BMWX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

September 11, 2020

Nicely appointed and very good representation of bmw brand. Knowledgeable staff. Been there few times with mixed results. Last time made an appointment to look at a preowned for my daughter only to find More

by Alex e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

September 09, 2020

Exceptional Service! My last 3 cars have all been from Autohaus BMW. Dennis for acquiring the car, Chris for my dumb questions and Linda for any service needs. I could hang out there all day! More

by WWV1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schaffner, Linda Schaefer
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris, Linda, and Dennis are the best! Thank you for choosing Autohaus!

September 06, 2020

Autohaus BMW is the place I always take my vehicle. I schedule my services online. They are hard to schedule with sometimes due to being busy but they get you in and out pretty quickly. More

by jmjiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Linda Schaefer
Sep 08, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

September 06, 2020

Autohaus is a first class operation that knows how to fix any problem on your BMW. They may be a little pricey, but you get what you pay for--they put the customer first. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Ty Ancona
Sep 08, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Ryan! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 05, 2020

Excellent service every time! Chris Clem always makes it so easy to schedule service. Always processes my service quickly and keeps me posted on my car! More

by Laura K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. Chris is one of the best! We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

September 05, 2020

This dealership always provides the best service and have very friendly staff. I will definitely purchase my next BMW from them when that time comes. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Sep 08, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 05, 2020

Perfect experience Great communications and everyone friendly The runner that delivered the car delivered to me on the lot rather than requiring me to get it in the service bay very thoughtful More

by Rmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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