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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews
Call Service Center (314) 727-8870

2,010 Reviews of Autohaus BMW - Service Center

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September 15, 2020

Chris took care of everything with amazing customer service and follow up- as always. I much prefer going to Autohaus and working with Chris, even though there is another dealership/BMW repair shop cl More

by DWarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

September 13, 2020

Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by Brian Patchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schaffner, Linda Schaefer, Ethan Krysiak
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Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

September 13, 2020

Awful. Did not complete the service correctly and I am left stranded again in a place I do not live in. Disappointed there is no after hours contact for the dealership or personal follow up about the serv More

by daad55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Crader
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for your recent Service review. I am unable to verify your identity or an actual service repair at our dealership. Please contact our Service Manager, Victor Richards, at 314-727-8870 during normal business hours 7am-6pm, Monday-Friday to discuss further. Thank you.

September 12, 2020

Autohaus always does a great job. Linda Schaffer in Custom Service ALWAYS does an excellent job. She is very professional always in a great mood and extremely helpful. More

by Pasrkdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

September 12, 2020

Everyone on the service department is always extremely professional and helpful from those who check you in to the customer service rep. Also loving the new waiting area. More

by jodirene11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

September 12, 2020

Wonderful experience at Autohaus BMW in St Louis! Dropped off car without appointment and service worked me in to address the issue. I am very pleased. More

by Pjblouky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 12, 2020

Fast and speedy service. I got 4 thing maintain at a reasonable price, and it was done within 3 hours. Very happy when I got my vehicle back. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Henry! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 12, 2020

Linda Schaefer is always great to work with when I have my car in for service. She kept me updated until my car was ready. More

by JimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

September 12, 2020

The service department is excellent. Ethan was very knowledgeable, efficient, and friendly. I got my car here and I will continue to have it serviced here. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Report | Print
Sep 29, 2020 -

Autohaus BMW responded

Thank you for the great review, Chris! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Ethan is one of the best! Thank you for choosing Autohaus!

September 12, 2020

Good service experience at Autohaus again. They were able to squeeze me in to replace a dead battery. I appreciate that, so I didn’t need to leave the vehicle overnight. Thx! More

by X1STL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
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Sep 29, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti and Ty are a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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