2,149 Reviews of Autohaus BMW - Service Center
Yet another exceptional service experience at Autohaus that began with the greeters! They are always courteous snd helpful. As my 7series neared the end of Warranty, Ethan Krysiak was able to get my car i that began with the greeters! They are always courteous snd helpful. As my 7series neared the end of Warranty, Ethan Krysiak was able to get my car in for a check up to determine if there were items that needed my attention or warranty work that might be due. He arranged for a loaner that will likely inform my next BMW later this year. I previously never considered purchasing a 740. The well appointed loaner has made it a possibility that my next car may well be a 740. Thanks for the extended “test drive” Ethan More
Very clean. Employees are knowledgeable, very kind and easy to work with. Following the Pandemic protections very well which is greatly appreciated. Thank you very much. easy to work with. Following the Pandemic protections very well which is greatly appreciated. Thank you very much. More
Friendly Staff (especially Patti Kupfer and the guy with the Ginger colored hair) The dealership is alway clean because i see them sanitize the surfaces constantly. Patti was very knowledgeable about my v the Ginger colored hair) The dealership is alway clean because i see them sanitize the surfaces constantly. Patti was very knowledgeable about my vehicle. More
I have been buying cars and having them serviced at Autohaus for years. Always impressed with the proptness and attention to my needs. My son and his wife are both BMW drivers, and are equlally impress Autohaus for years. Always impressed with the proptness and attention to my needs. My son and his wife are both BMW drivers, and are equlally impressed. More
My BMW 325i was in for installation of the front passenger airbag recall. Patti Kupfer, the service rep, was very pleasant to work with. She came to the waiting area after the work had started to passenger airbag recall. Patti Kupfer, the service rep, was very pleasant to work with. She came to the waiting area after the work had started to let me know that my airbag light was on (which I knew) but it was not related to the airbag recall and that Autohaus could schedule a diagnosis to determine the cause. I appreciated this because I had assumed the reason the light was on was related to the recall. The airbag replacement was completed promptly and I was on my way a satisfied customer. More
Great experience. Very customer service friendly. Honest and hold true to values. Good communication and not looking for the quick dollar but to build long term relationships. Honest and hold true to values. Good communication and not looking for the quick dollar but to build long term relationships. More
Great service, knowledgeable advisor and excellent loaner car experience. Mike is very accommodating, professional and personable. I received regular updates about the status of my service. My experiences car experience. Mike is very accommodating, professional and personable. I received regular updates about the status of my service. My experiences at Autohaus over the years have consistently exceeded expectations. More
Never disappointed, always listens to the customer. If for no other reason, the service department would bring me back to buy another car. Thank you for always delivering, even if it is not what I want to for no other reason, the service department would bring me back to buy another car. Thank you for always delivering, even if it is not what I want to hear. More
Chris was absolutely awesome as always. He was super helpful from the moment I called, throughout my visit, and at the end. Always making sure I have the latest status updates and options. helpful from the moment I called, throughout my visit, and at the end. Always making sure I have the latest status updates and options. More
Outstanding Service. Linda Schafer is the most incredible service writer I have ever dealt with. Whole process was quick and effortless. Best dealership experience ever service writer I have ever dealt with. Whole process was quick and effortless. Best dealership experience ever More