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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,149 Reviews

2,149 Reviews of Autohaus BMW - Service Center

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March 21, 2021

Yet another exceptional service experience at Autohaus that began with the greeters! They are always courteous snd helpful. As my 7series neared the end of Warranty, Ethan Krysiak was able to get my car i More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Mar 24, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

March 17, 2021

Very clean. Employees are knowledgeable, very kind and easy to work with. Following the Pandemic protections very well which is greatly appreciated. Thank you very much. More

by RGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Mar 24, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

March 16, 2021

Friendly Staff (especially Patti Kupfer and the guy with the Ginger colored hair) The dealership is alway clean because i see them sanitize the surfaces constantly. Patti was very knowledgeable about my v More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 13, 2021

I have been buying cars and having them serviced at Autohaus for years. Always impressed with the proptness and attention to my needs. My son and his wife are both BMW drivers, and are equlally impress More

by kathompsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bauer
Mar 24, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 13, 2021

My BMW 325i was in for installation of the front passenger airbag recall. Patti Kupfer, the service rep, was very pleasant to work with. She came to the waiting area after the work had started to More

by D Schmid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

March 03, 2021

Great experience. Very customer service friendly. Honest and hold true to values. Good communication and not looking for the quick dollar but to build long term relationships. More

by Raycerbasie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 19, 2021

Great service, knowledgeable advisor and excellent loaner car experience. Mike is very accommodating, professional and personable. I received regular updates about the status of my service. My experiences More

by Happy Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Feb 19, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is one of the best! Thank you for choosing Autohaus!

February 17, 2021

Never disappointed, always listens to the customer. If for no other reason, the service department would bring me back to buy another car. Thank you for always delivering, even if it is not what I want to More

by C141Load
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Feb 19, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Our service staff is one of the best! Thank you for choosing Autohaus!

February 16, 2021

Chris was absolutely awesome as always. He was super helpful from the moment I called, throughout my visit, and at the end. Always making sure I have the latest status updates and options. More

by kostine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

February 11, 2021

Outstanding Service. Linda Schafer is the most incredible service writer I have ever dealt with. Whole process was quick and effortless. Best dealership experience ever More

by Jason. Tegethoff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Midgley, Linda Schaefer
Feb 19, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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