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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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October 15, 2020

Excellent service from scheduling to the follow up after completion. Great work as always. From the sale of the car, to the service as needed, dealerships don’t get better than this. More

by jason.daniels
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 15, 2020

Magical!! Great waiting room with coffee and comfortable seating. Service was performed in a timely manor. Advisor explained all services due in-depth. We will be back More

by Miller425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

October 14, 2020

The service department is the best. They worked with us and BMW on an issue that was outside of warranty to get to a fair resolution. Our service associate was in constant contact with us during the entire More

by JF247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 14, 2020

Autohaus as a dealer is second to NONE! Very professional and efficient store from sales to service. I’ve always heard it was the premium dealer in St. Louis. They don’t disappoint! More

by tyancona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, Ethan Krysiak, Larry Handel, Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 13, 2020

Excellent Service & Mike Crader always go beyond any service person I have dealt with. He is always upbeat and willing to do so without being asked. More

by bregnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Mike is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 13, 2020

Autohaus makes everything so easy- I was in and out of my appointment very quickly and thanks to the loaner car I was back at work More

by C.M.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 13, 2020

Excellent experience; easy to make appointment, service was completed quickly and professionally.... my car was washed, vacuumed & waiting outside the door for contactless appointment....would highly recom More

by pfisterklwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak, Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 12, 2020

The Autohaus experience couldn’t be better. I got in as scheduled and out less than an hour as promised. I was most impressed with the quality of my complimentary car wash. Although, everything about Auto More

by dahampton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

October 11, 2020

Very professional, reliable and ready to meet the customer’s needs. Grateful for the good advice. Feel very comfortable with the service agents in the office More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 11, 2020

Friendly, timely, professional service. The availability of excellent loaners is very important to me. Mike Crader is very easy to work with and has earned my trust More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is one of the best! Thank you for choosing Autohaus!

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