2,149 Reviews of Autohaus BMW - Service Center
Autohaus has been very, very good to me. I bought a used 328i in excellent condition in 2016, which they serviced whenever I requested. Even if all I needed was an inspection, I never felt pressured to cho 328i in excellent condition in 2016, which they serviced whenever I requested. Even if all I needed was an inspection, I never felt pressured to choose extra services (though sometimes i did), and they always treated my car like a jewel. I also do a lot of my own service work and their sales department (especially Patty) has been incredibly helpful to me in showing me the things which needed repairing those that can wait. The service itself is professional and they stand by their work. More
Great follow up - very communicative up front...no surprises...felt like I was in total control to decisions without any pressure to up side work. Dealership was also very clean - everyone I interact surprises...felt like I was in total control to decisions without any pressure to up side work. Dealership was also very clean - everyone I interacted with was very friendly. More
Great dealership! Friendly service and they do great work. They are always upfront, no surprises and not trying to sell you anything you don't need! work. They are always upfront, no surprises and not trying to sell you anything you don't need! More
Linda was exceedingly accommodating when I arrived unannounced. The work was done in a timely manner and the car was returned to me washed and vacuumed. unannounced. The work was done in a timely manner and the car was returned to me washed and vacuumed. More
I think it is TERRIFIC! I have been getting my cars there for 35 Years! Feel Good when I walk into the showroom. Especially Wonderful People, Mike Crader and Gerd Peterman!! for 35 Years! Feel Good when I walk into the showroom. Especially Wonderful People, Mike Crader and Gerd Peterman!! More
Eathan is top notchi seen many reviews for Eathan did Eathan is top notch i seen many reviews for Eathan did not read them because i already know all are 5 star. Also i would like to put a word in for Co Eathan is top notch i seen many reviews for Eathan did not read them because i already know all are 5 star. Also i would like to put a word in for Collin at the check in. He is one of the reasons Autohaus gets good reviews. Remember first impressions are very important for a business and Collin is perfect for this company More
There was a misunderstanding about charges and one of the managers insulted my husband saying not so kind things. The staff is great, we never had a problem. I doubt if I ever revisit because when you get d managers insulted my husband saying not so kind things. The staff is great, we never had a problem. I doubt if I ever revisit because when you get disrespected it’s very disappointing. We pass up other dealerships to go there. It’s really clean and the service guys are nice. More
Linda Schaefer is the best service agent I have ever used. I appreciate her honesty and helpfulness every single time I visit! Thank you for being so trustworthy. used. I appreciate her honesty and helpfulness every single time I visit! Thank you for being so trustworthy. More
Chris was excellent from the beginning to the end of my process. Offered special pricing to help me where needed, Great service rep and pleased with the service! process. Offered special pricing to help me where needed, Great service rep and pleased with the service! More