2,146 Reviews of Autohaus BMW - Service Center
I was very pleased with the way I was treated, the professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive. professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive. More
Took my '07 328i in for a couple of major repairs and the service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave m service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave my issue top priority and put me at the front of the line which reduced my wait to a couple of days (and, luckily, my off day). The dealership itself is MASSIVE, modern, extremely clean, and comfortable complete with a free snack station and free Starbucks coffee. But the bottom line is price and, for the repairs my car needed, their price was more affordable than I'd expected from a neighborhood mom and pop mechanic let alone a reputable luxury car dealership. Processing my vehicle took 10 to 15 minutes tops after which Linda put me in a super-clean 2022 X2 loaner to keep free of charge while they repaired my vehicle and they did so exactly as promised for the price promised. Like I said, great service from Linda and staff, all of whom made me feel like a valued customer. Would definitely do business with this dealer again. More
Great attitude and service and delivered on Eric’s word. I had a flat on was leaving town the next day and needed everything fixed on time. Great employee I had a flat on was leaving town the next day and needed everything fixed on time. Great employee More
Everyone was very nice. Everything was taken care of efficiently and professionally. Very straight forward with the service that needed to be done and I felt everyone was trustworthy efficiently and professionally. Very straight forward with the service that needed to be done and I felt everyone was trustworthy More
Friendly and easy to work with. Great waiting room with a well stocked refreshment area well stocked refreshment area More
Great customer service promptness in getting my repairs completed. I truly like the idea of the video that explains what repairs are needed completed. I truly like the idea of the video that explains what repairs are needed More
dealership always treats me with respect and fulfills dealership always treats me with respect and fulfills any requests. could not ask for better service. dealership always treats me with respect and fulfills any requests. could not ask for better service. More
Had my car in for an overall checkup before the warranty ran out, they checked over everything that could be checked, found one item and repaired it. I was kept informed of everything and it was amazing to ran out, they checked over everything that could be checked, found one item and repaired it. I was kept informed of everything and it was amazing to be treated like a regular customer even though the car wasn't purchased there. Very pleased with this service department and everyone that helped me during my visit. More