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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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November 28, 2020

Kind, customer-focused and punctual. A truly great service team. Ty is a wonderful representative of BMW, and I appreciate all of his help. Cheers More

by eeevaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 27, 2020

Everyone who helped with my car’s service was friendly and cared about making sure my interests were taken care of while my car was in More

by Khaki93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 01, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 26, 2020

I scheduled my service online and had questions that were answered quickly by Chris. Everything was addressed with my car and its’ future service needs. The whole process was fast, friendly and convenient. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 25, 2020

Came for vehicle scheduled maintenance- customer service has always been good here - Chris gave clear quote for the repairs n maintenance needed - he also kept me posted with the service progress throughout More

by greenme80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 23, 2020

I continuously bring my car into Autohaus because of the service. Patty is excellent and always lets me know what to expect. The service more than anything will make me a bmw owner for life. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 23, 2020

Always friendly and responsive; This is my second BMW and the Autohaus team always takes good care of me. I appreciate their flexible hours to accommodate my work schedule. More

by Napfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 21, 2020

Brought my 20-year old 328i (barely 78,000 miles on it) in for MO safety inspection and an oil change. It needed new control arms, which had to be ordered. Linda Schaefer set me up with a free loaner, call More

by birchleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 21, 2020

Always pleasant, very professional. My customer service representative, Patty, is thorough and organized. The service group delivers what they say they will and meets my expectations. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 21, 2020

Always efficient. Patti is great to work with and she is always friendly and professional. This is one of the best dealerships I have done business with over the years. More

by John
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 20, 2020

Ethan is the best ever service rep in the universe! He always goes above and beyond the call of duty. They should make him the big boss at Autohaus and you will go far! More

by LTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Nov 20, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

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