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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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September 10, 2021

Everyone was very nice. Everything was taken care of efficiently and professionally. Very straight forward with the service that needed to be done and I felt everyone was trustworthy More

by ebendetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

August 26, 2021

Friendly and easy to work with. Great waiting room with a well stocked refreshment area More

by Joe2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

August 23, 2021

Great customer service promptness in getting my repairs completed. I truly like the idea of the video that explains what repairs are needed More

by Chellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Cherry
Sep 02, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 15, 2021

dealership always treats me with respect and fulfills dealership always treats me with respect and fulfills any requests. could not ask for better service. More

by phyllisjweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 17, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

August 14, 2021

The service department was great and David Prost was Outstanding on everything he did for me I will ask for him again More

by mary ann 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Prost
Aug 17, 2021 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

August 13, 2021

Had my car in for an overall checkup before the warranty ran out, they checked over everything that could be checked, found one item and repaired it. I was kept informed of everything and it was amazing to More

by zinfulone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

August 08, 2021

Great service as always! My X2 had developed a brake issue causing vibration when slowing down. I was getting ready to leave on a trip but wanted to get it checked out. Linda managed to work me in eve More

by Brenda G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Jenkins, Linda Schaefer
Aug 17, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

August 06, 2021

Excellent service, as always. Thanks to the whole staff, especially newbie Deanna Gossman who was friendly, knowledgeable, and an overall pleasure to work with. A great addition to the team! More

by ME Verrochi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Gossman
Aug 17, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 05, 2021

Excellent service as always. Nothing else to add. A real pleasure with whom to deal. More

by rkopitsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
Aug 05, 2021 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

August 03, 2021

I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpfu More

by jaotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 05, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

Aug 05, 2021 -

jaotto responded

I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele!

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