2,132 Reviews of Autohaus BMW - Service Center
Linda Schaeffer and her team took excellent care of me. Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! More
Excellent service. Work done correctly and in time promised. Personnel very competent. Cost is a bit pricey, but tolerable. promised. Personnel very competent. Cost is a bit pricey, but tolerable. More
I took my car in for service. I love the video they provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me when I arrived. Follow up was great as well. All in all it was a very pleasant experience. Steve Fahrig More
As always the service we received from Chris Clem and AutoHaus was top notch. Highly recommend them. We wouldn’t trust anyone else to service our BMW. AutoHaus was top notch. Highly recommend them. We wouldn’t trust anyone else to service our BMW. More
Great people to work with! Vehicle purchase was easy, never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech going over some basic items including tire wear and brake pad wear. Would highly recommend this dealership over others in this area. More
I was very pleased with the way I was treated, the professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive. professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive. More
Took my '07 328i in for a couple of major repairs and the service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave m service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave my issue top priority and put me at the front of the line which reduced my wait to a couple of days (and, luckily, my off day). The dealership itself is MASSIVE, modern, extremely clean, and comfortable complete with a free snack station and free Starbucks coffee. But the bottom line is price and, for the repairs my car needed, their price was more affordable than I'd expected from a neighborhood mom and pop mechanic let alone a reputable luxury car dealership. Processing my vehicle took 10 to 15 minutes tops after which Linda put me in a super-clean 2022 X2 loaner to keep free of charge while they repaired my vehicle and they did so exactly as promised for the price promised. Like I said, great service from Linda and staff, all of whom made me feel like a valued customer. Would definitely do business with this dealer again. More
Great attitude and service and delivered on Eric’s word. I had a flat on was leaving town the next day and needed everything fixed on time. Great employee I had a flat on was leaving town the next day and needed everything fixed on time. Great employee More