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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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December 16, 2020

Patti Kupfer in the service department is excellent. My car went into service for new tires and a 4 wheel alignment. We purchased our car at Autohaus and have it serviced there as well. Sales and service a More

by jhsmayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

December 16, 2020

Great location, great coffee and snacks, great service, service rep Mike Crader is great. I’m on my 4th BMW from Autohaus in 18 yrs. this was a service visit, but my salesman Bob Detert is great too. More

by Kpeccola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Dec 30, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 12, 2020

Service was excellent. Got my battery in my car and even washed the car! Gave me a couple of items that may need some attention in the future. Thank you Autohaus. Your the best!!! More

by carmenbingesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Dec 30, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 10, 2020

Everyone was very nice and easy to work with. My son brought the car up and they treated him well. The first thing he told me was how everyone was. Big deal to me. More

by Burtlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, Ethan Krysiak, Ty Ancona
Dec 30, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 10, 2020

My vehicle was recently serviced at Autohaus BMW. It was serviced at the scheduled appointment time. The dealership rendered all requested services in a timely and efficient manner. More

by Toi Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 30, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 09, 2020

Exceptionally friendly and accommodating despite fact they were very busy. Fixed me up and back on the road in no time.I will definitely use this location again if I’m in the area More

by lexiepayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak, Ty Ancona
Dec 09, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 09, 2020

Though I came in for a basic service, I was treated very well. Such a great experience. I highly recommend Autohaus BMW to anyone for their automotive needs. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Dec 09, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 09, 2020

Very pleasant and professional. Everyone was friendly and the communication was prompt. It was nice to have the car cleaned inside and out. Thanks to all. More

by dsonius55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Dec 09, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 09, 2020

The service was top notch, including, very speedy. The sales people were very friendly, informative, knowledgeable and helpful. And I walked away feeling as if I would definitely purchase my next BMW here More

by 3erdeyeent
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Dec 09, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 08, 2020

Always efficient, friendly, able to find and fix the issue. Have used Autohaus for more than 2 decades and will continue to recommend them for auto needs. More

by dawnsev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak, Ty Ancona
Dec 09, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

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