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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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January 15, 2022

Cris Clem is extraordinary in every way: precise, kind, informed,and ever helpful! BMW exemplar. More

by Poetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 12, 2022

From start to finish the best service and customer relations! Just a suggestion. As my instrument panel needed to be updated, it wiped out my settings. It would have been helpful for a heads up before More

by jwlevy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 08, 2022

Without my request or knowledge a service was added to my appointment which I would have to pay for after the appointment if I hadn't reviewed the work order before appointment. More

by Mirsad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
January 07, 2022

Excellent customer service! Mike and Chris in service are outstanding. I've been going there for 10 years for service and I’m always pleased! More

by maryjferry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 06, 2022

Easy online appointment scheduling. Appointment time honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately. More

by thanle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 06, 2022

AMAZING service! They got me in to have my car serviced ( at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service More

by ccourt37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

December 29, 2021

I've always had a great experience, from the sales department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I More

by Toi Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 27, 2021

I have a great relationship with my service consultant, Chris. I also like the customer lounge area, very comfortable and the coffee is hot! More

by Holtzmanj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 19, 2021

Chris was fantastic from start to finish! Autohaus BMW Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! More

by Kara E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 14, 2021

Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee More

by yuriy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, David Prost
Dec 17, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

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