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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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January 08, 2021

My first visit for service, everything was great. Free loaner, car was clean when I picked it up. Location is convenient and the inside is spotless and modern. Very nice experience. More

by mjc80631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Jan 23, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 08, 2021

Excellent service department and a great experience. I've taken my car in a few times and it's always been a pleasure. I typically work on my own car so I know it very well, the service department is always More

by freynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 06, 2021

Great efficient service without the unnecessary up selling ! Very friendly and accommodating. Ethan is the best service guy I’ve worked with. Highly recommend Autohaus BMW More

by Drea198121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Jan 23, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 06, 2021

Excellent and knowledgeable customer service with prompt updates on service status. I would highly recommend this dealership to BMW owners in the St. Louis area. More

by DarrellQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

December 31, 2020

Autohaus BMW of Maplewood provides exceptional service in Saint Louis. It is conveniently located, there is plenty of parking, and the whole service experience is first rate. The moment one drops off a car f More

by Jules26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Jan 23, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 30, 2020

Friendly from the time I pulled up for service till the time I left. Definitely taking care to follow Covid protocols throughout the whole process. Went in for a simple oil change and they informed me of More

by Russelljuengel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackley
Jan 23, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

December 30, 2020

Very efficient, professional and pleasant. Labor costs extremely high. Probably will take to a different location in future that has lower labor costs. There are other less expensive options. More

by tsumbra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Autohaus BMW responded

Thank you for your review. Our labor rate is in line or below the average dealer rate in our St. Louis area, but we understand. Please keep in mind that here you receive a BMW 2 year / unlimited mileage warranty on parts and labor, which may be important to you. We also have BMW Value Service Options for oil changes, brakes and other maintenance items, which can save you a lot. Thank you for your business and please let us know, if we can be of assistance in the future.

December 28, 2020

The best love them .I have been a client for at least 20 years and wouldn’t think of going anywhere else for a purchase or service. More

by Sjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 24, 2020

They do a great job,Perfect timing , great smile , I They do a great job, Perfect timing , great smile , I would go there every tine I need service Great customer service all the time . Good job More

by Morcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 24, 2020

Great service and knowledgeable reps, in and out in no time and while I waited was treated with great condiments and also updated on the progress of my vehicle More

by Laron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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