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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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April 01, 2022

David Prost took great care of me. He had great follow-up and communication. I had issues the last time I was in for service at this dealership, but if my experiences are similar to th More

by Shep H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Apr 06, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

April 01, 2022

Michael Crader, service advisor, is easy to work with and very thorough and he kept me informed of the progress of the service on my vehicle. The text msg and video the technician, Andrew Shackley, sent me More

by PJ330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Shackley, Mike Crader
Apr 06, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

March 30, 2022

Dave Prost was extremely helpful! He was polite and punctual. I appreciated all the updates he gave me and the work was done promptly and professionally. More

by sarahevansreinert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Apr 06, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

March 25, 2022

Service department did a great job of communicating needed and work and cost implications. Delivery of car was a great help as we returned from trip. More

by czimmerman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 23, 2022

Service representative always great and the service as well. I’ve been going here for over 10 years. More

by dawnsev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 23, 2022

I have always been treated in a very professional manner at Autohaus. I have had proper support for the maintenance of my vehicle. More

by Jayandbee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer, David Prost
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 22, 2022

Warm, friendly, professional, thorough, efficient, One two three four five six seven eight nine ten More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, David Prost
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 21, 2022

Excellence dealership for new and used car buying as well as servicing. We brought close to 20 BMWs from this dealership over the past 15 years. More

by Joseph_ad_mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Chu
Mar 28, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

March 19, 2022

The service rider was very friendly very professional straight to the point to care to call our change was very quickly and and out first time with this location and was very satisfied with my services m More

by Jwbrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Apr 06, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

March 18, 2022

I had a tire blowout from a pot hole. The experience was made much nicer due to BMW assist and the Autohaus Service Department. Everyone was very friendly and helpful. More

by Love Autohaus BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, who worked on the car.
Mar 18, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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