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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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July 08, 2021

I would highly recommend this dealership for their service of my vehicle. I have a high regard for their efforts and professionalism. The time and efforts they have show have impressed me. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 07, 2021

Service was quick snd courteous my new service specialist Alan was top notch. Everyone was professional and helpful. I was sorry to hear Ethan had left but Alan did a wonderful job. More

by razarmathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan. New service specialist 5 star all the way for him And the service he offered
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 03, 2021

Linda was great and the service was excellent. I loved the video that the technician made describing the test he had performed. I love the experience of Autohaus. More

by jlnouss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 08, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

June 23, 2021

The dealership is amazing and Chris is an awesome guy. More

by richardebuckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

June 22, 2021

Patti is a knowledgeable service agent and she kept me informed about the services needed and time frame that it would be completed. I enjoyed the nice loaner provided More

by Marley_62226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

June 22, 2021

Not only did Chris Clem get me in right away when my air cond went out when it was about 100* in STL, but he gave a nice new loaner with nice cold a/c. The a/c was fixed and I had my car back 2 days later. More

by Dave Hessling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’d like to put in a good word for Bob Dedert as well. We have bought at least 5 BMWs from him.
Jun 24, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

June 22, 2021

Great customer service on required service intervals. No hassle and short wait times. More

by Halliller63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

June 10, 2021

Chris Clem has been my advisor a couple of times at Autohaus BMW and has always been so helpful and kind. His attention to detail makes him stand out from the rest! He advises the customer on exactly w More

by A. Sussix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

June 10, 2021

I was so pleasantly surprised with my last engine check up appointment through Connor Morrison. He provide excellent service when he send me a service update as video what's going on with my car behind th More

by Dagi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Morrison
Jun 17, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

June 04, 2021

We have been customers of Autohaus BMW for 30 years and they have always provided excellent customer service. The employees are professional, skilled and put the needs of their clients first. Doing busin More

by Bjcottner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Mike Crader, Linda Schaefer
Jun 07, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

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