Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,132 Reviews

2,132 Reviews of Autohaus BMW - Service Center

Sort by
August 02, 2022

Customer service is always fantastic! They texted and called me with directions on how m to avoid road closures related to flooding. More

by theblackorchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Prost
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 27, 2022

Great service department. Service is prompt, service representative are communicative and responsive and the service technicians are excellent More

by Donna N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 26, 2022

We have bought BMW’s and had the serviced at Autohaus for three decades. Mike and Chris are our favorites. The needed repairs were identified, confirmed, and completed More

by Tom G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 09, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris and Mike are the best! Thank you for choosing Autohaus!

July 19, 2022

From the purchase to the servicing department, the team at autohaus is attentive, respectful, and helpful! More

by Cardsblues99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 19, 2022

Excellent service, friendly and knowledgeable staff, quick service experience, clean facilities nice waiting area with amenities kept us informed every step of the way. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 16, 2022

Good service and really helpful staff Service adviser Chris Clem was great Quick and good More

by Bbutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

July 16, 2022

I enjoyed working with Mike Crader. He communicated the substantial savings I would receive for my front brake job due to their 'value service' program for cars 60 months and older. I a More

by Saxmacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 09, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Mike is one of the best! Thank you for choosing Autohaus!

July 15, 2022

Positive staff. Service was great except they neglected to remove warning notice. After the was work completed. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Autohaus BMW responded

Thank you for the review! We are pleased to know about your positive experiences with us. Thank you for choosing Autohaus!

July 14, 2022

Working with Patti Kupfer is always a pleasure, as she is the consummate professional that provides great communication and keeping you apprised throughout the whole process. She is one of the reasons that m More

by seancfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 12, 2022

I always have a great experience with their dealership! Very friendly, competent & timely! I really appreciated shuttling me to Art museum while waiting for my car! More

by Wr.greene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug with concierge !
Jul 15, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

...
58
...