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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,133 Reviews

2,132 Reviews of Autohaus BMW - Service Center

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October 01, 2022

Fantastic service. Very thorough and always looking out for the client. I would recommend Autohaus BMW to anyone looking for a great deal and service after the sale. More

by mewickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

October 01, 2022

This dealership provides excellent service but I won’t be back. The value for benefit analysis does not play in my favor. I’d rather go to Jiffy Lube or Valvolene for my oil changed and save $100. Also saved More

by Beamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Oct 13, 2022 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. Thank you for choosing Autohaus BMW!

September 30, 2022

Usually good service. I’ve been coming here for about four or five years and they were a little disorganized this time which meant my car was in the shop for almost 2 wee More

by Rporterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

September 29, 2022

First BMW I have owned and first visit. Went in for basic service. Autohaus shared a video of service recommendations showing the actual parts, etc so you know it was legitimate. No pressur More

by Wpgmo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 29, 2022

Was very professional , car was given back to us on time and in perfect condition More

by Rimperiale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Oct 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 29, 2022

Customer service and staff at BMW Autohaus are friendly. Shant Jevezian is very professional and very efficient in communication. More

by tabloie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shant Jevezian
Oct 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 29, 2022

Great service department and excellent service advisor. Pricing on service was much higher than it should've been and felt higher than prior visits. Overall satisfied but costs seem to be inflated. More

by freynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

September 29, 2022

The staff is extremely knowledgeable and helpful. The texting system they implemented is amazingly helpful to keep you updated on the status of your repair. More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

September 27, 2022

Always receive courtesy from service advisor and explaining service performed on my car. Always a loaner car available if extended time is needed for maintenance. Phone calls returned promptly. More

by Cweguy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 27, 2022

Responsive, comprehensive and helpful. The waiting area is also comfortable. Will keep using this dealership for service and my next vehicle. More

by BMW Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

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