Autohaus BMW - Service Center

Pleasant knowledgeable sales staff, speedy knowledgeable service department also provides video of service and way it is required. service department also provides video of service and way it is required. More

Always enjoy Mike Crader who takes good care of me. He’s personable & professional. Explains to me what’s needed on my visit & how long it will take. Loved the new video. Loved the cashier. personable & professional. Explains to me what’s needed on my visit & how long it will take. Loved the new video. Loved the cashier. More

Nice dealership. Linda S., a service writer, is the best! Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detect Car was delivered a day late, but Linda called and explained it was a billing issue. Loaner was ok, but I probably won’t do another. Dent, not detected pre-loaner by Linda or me, was awkward upon return. And now they make note of fuel level. Lexus dealer doesn’t do that. Price of repair was decreased by BMW “service special inspection” discount. Oil leak and diesel fuel filter was $400+. I trust Autohaus as long as Linda is there. Autohaus is still a very nice dealership that I would recommend. More

The service was completed on time and the service advisor was knowledgeable and friendly. They made sure to remind me of my day and time of appointment without being intrusive. was knowledgeable and friendly. They made sure to remind me of my day and time of appointment without being intrusive. More

I am astounded at the Customer Service offered by Autohaus BMW!!! It is SO hard to find these days!!!! To start . . . . . . I own a Maserati Gran Turismo I have not driven in months because I LOVE dr Autohaus BMW!!! It is SO hard to find these days!!!! To start . . . . . . I own a Maserati Gran Turismo I have not driven in months because I LOVE driving my BMW X5 SO very much!!!!!! I just had the 1 year maintenance done efficiently and returned on the day promised!!!! They even gave me a rental because of my late night schedule!!!! I dropped my car off and a rental was quickly & smoothly given to me. I drove off without a hitch!!! When my car was ready, I received a video of what was done with my car!!!!! I drive up, was met by an associate to let me know what to do & where yo go. The cashier came to me to sign my 0 dollar maintenance bill!!!! My car was delivered to the door & keys put into my hands. Everyone was very attentive & all went very smoothly!!!!!!!!! You are a CUT ABOVE !!!!! I believe I am a loyal customer for life!!!!!!! Why go anywhere else & why buy anything other than a BMW???!!!!! I am SO THOROUGHLY IMPRESSED!!!!!!! Mike Crader & Deena, the cashier were so very kind & attentive, not to mention FUN!!!! Great people, fun times getting my car serviced!!!!!!!!!!!!! WHO CAN SAY THAT?!!!!!!!! You are simply THE BEST!!!!!!!!! More

They were very thorough with the vehicle. The Service Advisor was very knowledgeable and went out of her way to help me. Advisor was very knowledgeable and went out of her way to help me. More

All employees very courteous, from the time I made the reservation to the greeter when I arrive to Autohaus. Linda took care my request to inspect my car, like always very attentative and gracious.. very reservation to the greeter when I arrive to Autohaus. Linda took care my request to inspect my car, like always very attentative and gracious.. very happy with the service. More

Linda Schaeffer and her team took excellent care of me. Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! More

Excellent service. Work done correctly and in time promised. Personnel very competent. Cost is a bit pricey, but tolerable. promised. Personnel very competent. Cost is a bit pricey, but tolerable. More

I took my car in for service. I love the video they provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me when I arrived. Follow up was great as well. All in all it was a very pleasant experience. Steve Fahrig More