2,009 Reviews of Autohaus BMW - Service Center
Excellent customer service! Mike and Chris in service are outstanding. I've been going there for 10 years for service and I’m always pleased! outstanding. I've been going there for 10 years for service and I’m always pleased! More
AMAZING service! They got me in to have my car serviced ( at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service at the last minute), before I drove from St. Louis to Atlanta, by Chris Clem( CSR) and Jason sent me a video of everything to take care of my service needs. I will definitely be back! Exceptional dealership! More
Easy online appointment scheduling. Appointment time honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately. honored. Greeted in a friendly manner. Excellent service advisor. Very nice waiting area. Work completed timely and accurately. More
I've always had a great experience, from the sales department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I department to the service department. Every step is explained in full detail. My questions are always answered, and they are readily available when I need assistance. Very honest representatives in the service department! More
I have a great relationship with my service consultant, Chris. I also like the customer lounge area, very comfortable and the coffee is hot! Chris. I also like the customer lounge area, very comfortable and the coffee is hot! More
Chris was fantastic from start to finish! Autohaus BMW Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! Chris was fantastic from start to finish! Autohaus BMW is the only place I will service my vehicle. Keep up the great work! More
Friendly. Fills always welcome. Good service. Service advisors know what to do. Inside the dealership very nice clean fresh coffee advisors know what to do. Inside the dealership very nice clean fresh coffee More
I was disappointed that it took two days to get my oil changed and scheduled maintenance completed. I did get a loaner car to use, but it was extremely small and difficult to get in and out of. changed and scheduled maintenance completed. I did get a loaner car to use, but it was extremely small and difficult to get in and out of. More
The car went in on an airbag recall. While there, they inspected and reported on many other elements of the car’s condition. Sure, it tends to get work for them, but it also helps me keep my car in great inspected and reported on many other elements of the car’s condition. Sure, it tends to get work for them, but it also helps me keep my car in great shape also. They’re pleasant, transparent in their work. What’s not to like! More
The service , which was my car's first oil change , and overall checking over the car was fine. But, I had to wait longer than expected. The car service was completed in an hour . I had to wait a little ov overall checking over the car was fine. But, I had to wait longer than expected. The car service was completed in an hour . I had to wait a little over an hour to get the car! They cleaned and washed the car... but still the extra hour of waiting was unnecessary. More