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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews
Call Service Center (314) 727-8870

2,009 Reviews of Autohaus BMW - Service Center

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February 10, 2022

Didn’t wash the car, took longer than anticipated for service. Didn’t address one of the major issues More

by Bmwm52019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
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Mar 09, 2022 -

Autohaus BMW responded

Thank you for letting us know about your recent service visit. If you could please call our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss this matter and now that the weather is warmer, provide you with a free car wash and discuss the major issues that were not addressed during your visit. Thank you.

February 07, 2022

GREAT SERVICE AND FRIENDLY AGENTS!!! GOT IT ALL DONE WITHOUT ANY HEAD ACHES. TOTALLY RECOMMEND AUTOHAUS BMW. More

by drqueiroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANT
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Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 25, 2022

I have been this place few times already. Everything about this dealership is great. Cheers~ More

by Chunpin.chang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forget
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Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 24, 2022

My Representative (Patty) and the new BMW message system (text message with video report) we’re both outstanding. The work was done promptly and exactly as planned. Price was reasonable for such excellence More

by shause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 22, 2022

Scheduling service via their website is super easy. Upon arrival I was greeted promptly and directed to their waiting area. Most welcome was the comfy chairs, Wi-Fi, snacks and beverages. My service was com More

by Libby I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
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Feb 18, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 18, 2022

I’ve taken my car there for service for the last year and they’ve been amazing. More

by lfschaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Report | Print
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 17, 2022

Outstanding customer service and great communication feedback regarding vehicle been repaired in a timely manner. Your best work. More

by Lexus#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 15, 2022

Cris Clem is extraordinary in every way: precise, kind, informed,and ever helpful! BMW exemplar. More

by Poetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 12, 2022

From start to finish the best service and customer relations! Just a suggestion. As my instrument panel needed to be updated, it wiped out my settings. It would have been helpful for a heads up before More

by jwlevy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

January 08, 2022

Without my request or knowledge a service was added to my appointment which I would have to pay for after the appointment if I hadn't reviewed the work order before appointment. More

by Mirsad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Prost
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