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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,009 Reviews

2,009 Reviews of Autohaus BMW - Service Center

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August 20, 2022

Set reps are great Service department only average Overall dealer is not as good as it was More

by hatcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyle, Mike Crader
Aug 27, 2022 -

Autohaus BMW responded

Thank you for your review. If you would like to discuss this further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870.

August 19, 2022

Dealership worked me in, despite not having a formal appointment. Service was fast and efficient. More

by Jeff C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 19, 2022

Suitable service Punctual Expert, They do the best for all customers and clients as well as newcomers More

by reihani
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 18, 2022

This was yet another awesome service experience. This service was scheduled during the spring checkup. I put the appointment on my calendar for one day later than intended. When I didn’t show, I rec More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, David Prost
Aug 26, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 10, 2022

Great service department, nice people, nice wait room, efficient, professional knowledgeable. I would definitely have my car serviced there again. More

by llp3333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 05, 2022

Friendly and helpful very efficient I feel confident with this dealership clean and comfortable nice More

by mjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 05, 2022

Excellent service with David Prost, very friendly and professional. Visiting from NC, but very impressive service and very friendly. More

by Cckddspa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Aug 09, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 02, 2022

Customer service is always fantastic! They texted and called me with directions on how m to avoid road closures related to flooding. More

by theblackorchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Prost
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 27, 2022

Great service department. Service is prompt, service representative are communicative and responsive and the service technicians are excellent More

by Donna N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 26, 2022

We have bought BMW’s and had the serviced at Autohaus for three decades. Mike and Chris are our favorites. The needed repairs were identified, confirmed, and completed More

by Tom G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 09, 2022 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris and Mike are the best! Thank you for choosing Autohaus!

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