Autohaus BMW - Service Center

Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car would come to a stop, 2.) Car's alarm went off while car was parked in the garage,3.) fob would not open car doors. When I returned I was told 1.) we hear that a lot, something obscuring the sensor, 2.) we show that's happened 10-12 times NOT WHILE SITTING IN THE GARAGE, 3.) the tech didn't have any problem w/ the fob WITH NO EXPLANATION (repeatedly). These fine folks did offer to replace my 20000 miles tires w/ $1500 of new. So believe all these 5 star reviews if you like! More

I always receive great service when I take my SUV in for maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Ch maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Chris Clem is my service advisor of choice. But, I've had a relatively good experience with others too. More

They went above and beyond what I expected. Very professional and upfront the entire process. Very professional and upfront the entire process. More

Staff was prompt and friendly. Everyone made me feel very welcomed. Establishment is also very clean. Everyone made me feel very welcomed. Establishment is also very clean. More

Chris Clem and Nick Markovic provide top notch service and transparency in all my interactions with them. and transparency in all my interactions with them. More

The service team at Autohaus BMW is exceptional. From the initial call to schedule the appointment through the service (including a video message from the mechanic) to the checkout service personne From the initial call to schedule the appointment through the service (including a video message from the mechanic) to the checkout service personnel, the experience was outstanding. It was a pleasure to be presented with a freshly washed car as I departed. More

I am very happy with the service I received, the staff were respectful and knowledgeable , despite my error in showing up on the wrong date for my appointment, my vehicle was serviced. Thank you BMW staff were respectful and knowledgeable , despite my error in showing up on the wrong date for my appointment, my vehicle was serviced. Thank you BMW staff. More

As usual Autohaus BMW was great. They are fast and efficient. Chris always does a great job taking care of me. They are fast and efficient. Chris always does a great job taking care of me. More

Excellent service - quick, efficient, but thorough. Great customer service as well. Whole place runs like a beautiful, well-oiled machine. Great customer service as well. Whole place runs like a beautiful, well-oiled machine. More

The service coordinator, Patty, did an excellent job of keeping me informed about the mechanical repairs that were needed for my 650, and the cost for that work. When I needed some assistance in picking th keeping me informed about the mechanical repairs that were needed for my 650, and the cost for that work. When I needed some assistance in picking the car up at AutoHaus, Patty was right there with a solution. Great customer service. One “blip” occurred when I went to the cashier to pay my bill and pulled out my checkbook. The employee looked at it and said “We don’t take a check for this amount ($2350.00). That sort of inferred that my check may not have been good. Didn’t appreciate that bit of “customer service”. More