2,165 Reviews of Autohaus BMW - Service Center
Chris Clem was very helpful in diagnosing, giving recommendations for repair options and setting us up with an appropriate loaner car to use. recommendations for repair options and setting us up with an appropriate loaner car to use. More
SO Chris Clem was my advisor early on this guy was super great got me in great service and my 335i runs like champ,The other advisor that I had was awesome Ms.Brittany Weiss.I brought my 335i in for some w great got me in great service and my 335i runs like champ,The other advisor that I had was awesome Ms.Brittany Weiss.I brought my 335i in for some work on replacing oil pan gasket. Brittany got me set with a loaner car for the days My car would be down.Thank You. And This technician who has been working on my 335i for over a year now is #1 David Mainini thank you sir for keeping my 2015 335i running and sounding Hella nice. Thanks In Advance Ricardo Griffin More
Service was prompt Agents friendly. Good area to work while I waited ..including pods to use latop Good area to work while I waited ..including pods to use latop More
Quality of service is fine but the communication is slow and required me reaching out on more than one occasion. I had an appointment for Monday morning and the vehicle was not ready until Wednesday afterno and required me reaching out on more than one occasion. I had an appointment for Monday morning and the vehicle was not ready until Wednesday afternoon even though the service required was fairly minimal. The prior service experience was similar. More
I continue to have the best possible relationship with Autohaus. I have recently completed a second Trade-in for a newer pre-owned BMW with Jens, had the featured explain in a detail follow-up by Larry, a Autohaus. I have recently completed a second Trade-in for a newer pre-owned BMW with Jens, had the featured explain in a detail follow-up by Larry, and had wheel repairs attended to by Patti. I have the highest appreciation for each one of them who has displayed the greatest expertise and interpersonal skills. My 2019 440i M Sport is a marvelous car, tracked up by a marvelous dealer. More
Good service and great people! I’m a repeat customer. I have purchased used from them and treated me as if I bought new. I’m a repeat customer. I have purchased used from them and treated me as if I bought new. More
Great service as always. Patti is always friendly and knowledgeable. I have been working with her for several years. Patti is always friendly and knowledgeable. I have been working with her for several years. More
Was in for emissions inspection. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. Visit was efficient. Advisor updated me on upcoming service deadlines. Waiting area very comfortable. More
Service coordinator, Patti, was good. When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask When picking up my car later, the payment department did not separate the payments like I wanted. And no one showed me where my car was. I had to ask and there were 2 spots on my driver side seat More
Always receive great customer service at Autohaus. They go out of their way to take great care of you. They go out of their way to take great care of you. More