Autohaus BMW - Service Center

Jennifer makes it easy I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes t I live between two cities and so making appointments with different service providers often gets tricky and challenging for me but not when it comes to my car. Jennifer understands my challenges and tries her best to get me in even with a last minute notice and also arrange for a loaner car so that I can take care of other things. She never up sales and offers reasonable pricing for different services. Recently got brand new tires and the price charged by the dealership was lower than other tire places thus eliminating the myth that dealers always charge more. I am very grateful to Jennifer for her valuable advice and also the techs who are very knowledgeable and friendly. The dealership itself is very posh and so if you ever have to wait, it will be a comfortable wait at the lounge which is well equipped with a bunch of complimentary amenities. However for me the best part is checking out the new models and making my wishlist even more longer :) - Dr. Sen More

Service Visit This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were nee This visit was for standard service on my break lines and cabin filter. During the review, some minor additional items were uncovered. Some were needing immediate attention and others were things that could be scheduled later. Chris was very helpful in explaining what he recommended to be done now and what could wait. I appreciate him also applying the 10% off labor coupon that was available for my service. More

Don't like car stuff but Linda makes it easy Linda Schaefer and Bob Dedert are the two main reasons I am a repeat customer at Autohaus. They make car issues non-stressful. Linda is always so am Linda Schaefer and Bob Dedert are the two main reasons I am a repeat customer at Autohaus. They make car issues non-stressful. Linda is always so amazingly prompt in returning phone calls. I have dealt with other BMW dealerships where this is not the case. There is also a wonderful locally owned feeling at Autohaus that I appreciate. Bravo! More

Great Experience I have been working with Dan Wirick for several years and can say that he has always gone above and beyond my expectations in making sure my service n I have been working with Dan Wirick for several years and can say that he has always gone above and beyond my expectations in making sure my service needs are met! I would highly recommend Mr. Wirick to anyone looking to have their vehicle serviced at Autohaus BMW. More

Awesome service experience My SUV needed a lot of work. I was very comfortable and confident that I would be satisfied with the outcome. I have an older X3 BMW and now it dr My SUV needed a lot of work. I was very comfortable and confident that I would be satisfied with the outcome. I have an older X3 BMW and now it drives like a dream. More

Great Staff As a single mom I really have no business going to the most expensive dealership in town. However, my family has gone to Autohaus BMW since I can reme As a single mom I really have no business going to the most expensive dealership in town. However, my family has gone to Autohaus BMW since I can remember & I think my dad told me once he purchased 13 cars from them. So, it is comforting knowing that I'm going to a quality dealership. That said, I do know that there are other lesser expensive options. But, I feel very well taken care of by Mike and Linda. (They are usually the ones who help me.) Linda is extremely warm and welcoming. Mike is extremely friendly and helpful. I appreciate them both very much!! More

A trusted advisor, a true partner My experiences over the years with Autohaus have been defined by one gentleman, Mike Crader. Every time I've had an issue, at times when I was just wo My experiences over the years with Autohaus have been defined by one gentleman, Mike Crader. Every time I've had an issue, at times when I was just worrying about whether to come in or not, he's been there for me. He's a great listener and a better diagnostician. I highly recommend Autohaus and Mike in particular. More

Great Service at Autohaus I've been getting my car serviced at Autohaus for years and have always been happy with there service. Dan Wirick does a great job and is very profess I've been getting my car serviced at Autohaus for years and have always been happy with there service. Dan Wirick does a great job and is very professional. More

You date your car salesman but you marry your mechanic! When I shopped for a car, I wanted to buy from a dealership where I felt most comfortable with the SERVICE Department. The Internet has taken a lot o When I shopped for a car, I wanted to buy from a dealership where I felt most comfortable with the SERVICE Department. The Internet has taken a lot of the mystery and gamesmanship out of buying a new car. However, maintenance and repairs can still cause high anxiety when the customer must rely on the honesty and professionalism of the Service Department. When you drive a luxury car, the relationship with your mechanic becomes as important as any other trusted provider...like your doctor or hair dresser. DAN WIRICK is like that for me. Dan knows CARS...especially AUTOHAUS' line up. It's his vocation and he takes great pride in it. Dan is a straight shooter. He told me what needed to be fixed and what could wait. Dan explained the problems in simple terms that weren't intimidating. That builds Trust. The best test is...Would I Bring My Car BACK to AUTOHAUS again? YES. Because of guys like Dan that earned my trust. Denise S More

Trust and Confidence Over the past 23 years we have purchased 4 BMW's from Autohaus-- and we will continue to do so in the future. The simple reason is we trust the qualit Over the past 23 years we have purchased 4 BMW's from Autohaus-- and we will continue to do so in the future. The simple reason is we trust the quality of the automobiles BMW manufactures and have great confidence in the service advisors we work with and specifically, Mike Crader. He's the reason we keep coming back. We have worked with Mike for 23 years and he is a true professional in every sense of the word. Mike is the reason that we will not even consider going to another dealer and the quality of BMW is the reason we will not consider purchasing a car from a different manufacturer. It's a matter of trust and confidence. Autuhaus and Mike have acquired our trust and confidence the old fashioned way--they earned it. More