Autohaus BMW - Service Center

I dealt with Mike Crater...they took my car ontime, did the Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! More

it's a great sevice! I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have servi I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have service. More

Fantastic Customer Service! You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is defini You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is definitely a step above the rest! Patti Kupfer has done an outstanding job of listening to my requests, taking a proactive approach to ensuring my experience in car repairs was quick, responsive, and worked around my crazy schedule. I have found their costs to be comparative to those who are not dealers and for each item I have requested to be reviewed, they have addressed with courtesy and efficiency. To seek to meet my needs and being true to their commitment, that's top quality customer service! Your competitor is only three miles from my home but I choose to take my business to Autohaus. Well done Autohaus for your commitment to those seeking your services and employing highly talented candidates like Patti....it's why I keep coming back! More

Great customer service My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immed My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immediately. I called in the afternoon and was able to get an appointment the next day. Mike Crader, service advisor, took great care of me. He had me in and out quickly, and called to follow up. I appreciate the fast, convenient service as well as being treated with respect and in a friendly manner. I'm glad I chose Autohaus BMW. More

Service Appointment Excellent and very prompt service. Very appreciated. I was able to wait for service to be done and avoided commuting back and forth from my office Excellent and very prompt service. Very appreciated. I was able to wait for service to be done and avoided commuting back and forth from my office More

Satisfied customer Autohaus BMW of Saint Louis has tremendous customer service. They go above and beyond to make sure you are comfortable in the waiting area and if req Autohaus BMW of Saint Louis has tremendous customer service. They go above and beyond to make sure you are comfortable in the waiting area and if required provide loaner vehicles. It is easy to get an appointment and the work is done right the first time. More

Service always great! I've been dealing with Autohaus for five years and every time the service is exceptional. Mike and the guys in the drop off area are always waiting f I've been dealing with Autohaus for five years and every time the service is exceptional. Mike and the guys in the drop off area are always waiting for you at your appointment time with a loaner available, to make the drop off and pick up process quick and efficient. More

Wunderbar! I have never had a bad experience at Autohaus BMW in the last 21 years. From sales to service it's a first class business to deal with. I would not co I have never had a bad experience at Autohaus BMW in the last 21 years. From sales to service it's a first class business to deal with. I would not consider going anywhere else. More

Autohaus has changed for the BETTER!!! My first BMW was purchased from Autohaus in the 80's. Obvious enough, I was not happy with the company then, that I moved to another dealership... "P My first BMW was purchased from Autohaus in the 80's. Obvious enough, I was not happy with the company then, that I moved to another dealership... "P____" for the next 3 BMWs that I had. Four yrs ago, I decided to come back and give Autohaus a try again. Autohaus has changed for the better!!! From the building at this new location, the sales staff but most of all your SERVICE department. Linda Schaeffer, of the service dept. has taken cared of my needs from the very start. EXCELLENT!!! I am now happy and will remain with your company because of the service I have had. As they say, we already know that BMW is the best car... but what makes us come back time and time again is not the sales but the SERVICE!!! More

Excellent I would highly recommend Autohaus to anyone looking to purchase a BMW or to have a car serviced. The service department consistently exceeds expectati I would highly recommend Autohaus to anyone looking to purchase a BMW or to have a car serviced. The service department consistently exceeds expectations with their flexibility and quick turnaround. Thank you! More