Autohaus BMW - Service Center

Best customer service We all hate getting the service bill at a BMW dealer, but it is so less painful when you get a great and knowledgeable advisor. Linda is such a pleas We all hate getting the service bill at a BMW dealer, but it is so less painful when you get a great and knowledgeable advisor. Linda is such a pleasant person. You pay that high bill with a smile on your face. Lol. More

Superior Service Autohaus always amazes me as far as their customer service. Top notch! The Service Dept are full of knowledgeable, honest, and personable people! Ch Autohaus always amazes me as far as their customer service. Top notch! The Service Dept are full of knowledgeable, honest, and personable people! Chris Clem is a great tech and always goes above and beyond what customers COULD expect! More

Great service as usual! I went in for new tires, ended up getting an oil service as well. It was the same great service I always get, in spite of the fact that they're worki I went in for new tires, ended up getting an oil service as well. It was the same great service I always get, in spite of the fact that they're working in trailers during building construction. More

Pleasant experience Linda and Mike are very pleasant and knowledgeable when advising you. I trust them with their advise. Every time I sent my car for service I know I w Linda and Mike are very pleasant and knowledgeable when advising you. I trust them with their advise. Every time I sent my car for service I know I will receive the best costumer service. Thank you ! More

Outstanding service again! I have been working with Patti Kupfer for years. She has always been most professional and knowledgeable about our 750 LxM. I scheduled a service appo I have been working with Patti Kupfer for years. She has always been most professional and knowledgeable about our 750 LxM. I scheduled a service appointment and even in their temporary office, due to the construction, she was on target as usual! Also made my door ding go away! She is good at asking questions regarding the car and helped me do some extra work beyond the normal scheduled warranty service. So once again it was a great service experience! Bob More

Exceptional! Patti was awesome and very personable. I enjoyed our conversation. She was bright and cheerful. She is definitely one of BMW’s top employees. Such a Patti was awesome and very personable. I enjoyed our conversation. She was bright and cheerful. She is definitely one of BMW’s top employees. Such a delight. More

Customer care comes first On this visit I had a flat tire. Upon learning that my tire was not under warranty,I was visibly annoyed. However Patti’s pleasant disposition was abl On this visit I had a flat tire. Upon learning that my tire was not under warranty,I was visibly annoyed. However Patti’s pleasant disposition was able to deescalate my frustration. They are not the least expensive but Patti consistently gives great customer service. More

Exceptional Service- Patti Kupfer Highly recommend taking your BMW to Autohaus for your service needs and ask for Patti Kupfer. This is my third time to see Patti and she treats me lik Highly recommend taking your BMW to Autohaus for your service needs and ask for Patti Kupfer. This is my third time to see Patti and she treats me like her only customer: always thoughtful, attentive and helpful for my every need. An example of her great attention was regarding a bad power steering pump in my BMW that had just gone off warranty. Patti worked with BMW to ensure the part would be covered within the warranty period and the cost of the part and labor was completely covered! Thank you Autohaus and Patti Kupfer! More

Car care All of my experiences at Autohaus BMW have been commendable. Entire staff shows great people skills and they let you know that they appreciate your All of my experiences at Autohaus BMW have been commendable. Entire staff shows great people skills and they let you know that they appreciate your business. More

Service Visit I purchased my X5 from another local BMW dealership and I won't even step a foot into that place. In a world where great customer service is almost ex I purchased my X5 from another local BMW dealership and I won't even step a foot into that place. In a world where great customer service is almost extinct my sales advisor Patti goes above and beyond to make sure all of my needs are met. I never feel rushed or pressured to do anything while being in her presence. Patti isn't just a Autohaus Service Advisor she's a immaculate person and a asset to the Autohaus family, you're truly a gem! Thanks for everything you do and you've done to assist me with my BMW needs. Your hard work isn't going unnoticed. More