Autohaus BMW - Service Center

Exceptional Service... Again 34 years I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to inv I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to investigate noise while driving. My tires were nearing the end of their service life and he suspected tire wear as the culprit. When I arrived, he confirmed our suspicions and booked me a loaner. He also determined that several maintenance items were near due, so he he scheduled those items and eliminated the need for a separate visit. While there, Renard LaSane, my salesperson of record (3 Seven series) updated me on current offerings. Chris Buie as usual, checked see if I had any iDrive challenges More

Excellent costumer service from Linda Schafer Third BMW that we owe and have purchased from this dealership. As always I bring the cars at Linda and she always provides the best care. Her knowledg Third BMW that we owe and have purchased from this dealership. As always I bring the cars at Linda and she always provides the best care. Her knowledge and her costumer service skills are a asset to the Autohaus BMW family. I always leave with a big smile and satisfied from the care that I receive. Thank you ! More

Great service I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is well taken care of. I appreciate the extra attention. More

Great Service Mike Crader and the whole Autohaus staff give great, friendly prompt service. We will all be happy when the new building is completed and we don't nee Mike Crader and the whole Autohaus staff give great, friendly prompt service. We will all be happy when the new building is completed and we don't need to visit trailers for service meetings. More

Great Service I will say I started off not having a great experience as I walked in and no one looked up or recognized that I had entered. However, Patti Kupfer wal I will say I started off not having a great experience as I walked in and no one looked up or recognized that I had entered. However, Patti Kupfer walked in and greeted me warmly and was awesome to work with. She kept me apprised of what was going on at all times. I have not yet had a bad experience at Autohaus and as someone who has had a 15 year relationship with another dealer/brand I was happy to have the same great treatment. Thanks again to Patti for such great customer service! More

Autohaus BMW customer service is above and beyond I have relocated to Florida and still use Autohaus of Maplewood for BMW service and parts. We still own our home in the Saint Louis area. Before selec I have relocated to Florida and still use Autohaus of Maplewood for BMW service and parts. We still own our home in the Saint Louis area. Before selecting Florida, we traveled to and explored San Francisco, Reno / Carson City (NV), Dallas / Ft Worth / Houston (TX), and Tampa / Sarasota (FL). I made it a point to visit all the local BMW Centers and asked questions of the service and parts personnel. Autohaus is still the best by far and is top in customer service, professionalism, and value for the money. More

Chris Clem is the best. I always get the service I need and Chris lets me know what is going to be due 6 months out. I can call Chris by phone and he always answers with my n I always get the service I need and Chris lets me know what is going to be due 6 months out. I can call Chris by phone and he always answers with my name and fits me in that works with my schedule. Good news or bad news he never sugar coats anything. More

Always easy service I came in for the airbag recall on my older 530. Mike and Linda are always great to deal with! I always see one of them whenever I go in for service. I came in for the airbag recall on my older 530. Mike and Linda are always great to deal with! I always see one of them whenever I go in for service. More

Top Notch Service I had a great customer experience with Linda Schaefer. She is very detailed on what was needed to repair my car. I love her cheerfully spirit. Linda I had a great customer experience with Linda Schaefer. She is very detailed on what was needed to repair my car. I love her cheerfully spirit. Linda is the reason why I keep coming back for service. More

'Best Service Advisor' The integrity and knowledge of Linda Schaefer is unequaled. We always know we can trust the recommendations Linda provides us on our vehicles. She let The integrity and knowledge of Linda Schaefer is unequaled. We always know we can trust the recommendations Linda provides us on our vehicles. She lets us know what has to be done now and what can wait until next visit. More