2,231 Reviews of Autohaus BMW - Service Center
Very courteous staff. They don't try to try to sell you service you don't need right away. We have been going to them for service for 19 years. service you don't need right away. We have been going to them for service for 19 years. More
Always so polite and efficient We have had this car over six years. If I have a question always helpful. The service department is wonderful taking care of me numerous times. Thanks We have had this car over six years. If I have a question always helpful. The service department is wonderful taking care of me numerous times. Thanks More
Impeccable, courteous, efficient service - as usual. I bring my car for every service and maintenance appointment and will not go anywhere else. Top-notch folks. bring my car for every service and maintenance appointment and will not go anywhere else. Top-notch folks. More
Good Service Friendly, professional, accurate. Patti is always great to work with. Good selection of loaner cars ready to go. I appreciate them not gouging cust Friendly, professional, accurate. Patti is always great to work with. Good selection of loaner cars ready to go. I appreciate them not gouging customers like Porsche does across the street. More
Genuinely happy for your business I took my 2012 535xi in for an unscheduled emergency service (water pump had failed and the engine shut down to avoid overheating) and they were happy I took my 2012 535xi in for an unscheduled emergency service (water pump had failed and the engine shut down to avoid overheating) and they were happy to accommodate me with a loaner car. They ended up finding and resolving some other maintenance items but were always pleasant, communicative and pragmatic. They made it clear that they were grateful for my business and I plan to return in the future. More
Efficient I’m always happy with autohaus. The service is good, friendly and relatively quick. They washed my car even though I was there to have recalls taken c I’m always happy with autohaus. The service is good, friendly and relatively quick. They washed my car even though I was there to have recalls taken care of. The one thing and I didn’t have the energy to go back after getting my car, since picking up the left turn signal now flashes super fast. It’s more annoying than anything else. Again I didn’t know until I drove away so I said nothing. More
Another pleasant experience I had to take my 135i in for a recall. I arrived a few minutes before the appointment. I was received in a very reasonable amount of time. The work I had to take my 135i in for a recall. I arrived a few minutes before the appointment. I was received in a very reasonable amount of time. The work was completed within the time quoted. I sincerely appreciate honest and accurate estimates. The work was completed and I was on my way. Easy and pleasant. More
Excellent Customer Service I took my vehicle in for significant repair work. The service represented provided excellent status updates, and the work was promptly completed with I took my vehicle in for significant repair work. The service represented provided excellent status updates, and the work was promptly completed with a discount. More
Excellent experience Autohaus BMW is an excellent dealership for BMW. Their sales and service staff are knowledgeable and professional. I have purchased 4 vehicles and ha Autohaus BMW is an excellent dealership for BMW. Their sales and service staff are knowledgeable and professional. I have purchased 4 vehicles and have good experience. More
Exceptional Service... Again 34 years I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to inv I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to investigate noise while driving. My tires were nearing the end of their service life and he suspected tire wear as the culprit. When I arrived, he confirmed our suspicions and booked me a loaner. He also determined that several maintenance items were near due, so he he scheduled those items and eliminated the need for a separate visit. While there, Renard LaSane, my salesperson of record (3 Seven series) updated me on current offerings. Chris Buie as usual, checked see if I had any iDrive challenges More