2,228 Reviews of Autohaus BMW - Service Center
I had a great experience buying my BMW 650 and have only had one regularly scheduled maintenance appointment, which was painless. I am most likely an Autohaus customer for life. had one regularly scheduled maintenance appointment, which was painless. I am most likely an Autohaus customer for life. More
Annual Service I scheduled my service appointment online, and even received email confirmation. However, when I arrived, my appointment was not listed on the schedul I scheduled my service appointment online, and even received email confirmation. However, when I arrived, my appointment was not listed on the schedule. Chris was un-phased by my “interruption” to the schedule. He quickly took my car in, and got me out the door with a loaner. He always provides timely updates on repairs, timelines, and reminds me of ongoing promotions. This time, he reminded me there was a coupon for $25 off an oil change on the website. My family has purchased two BMW’s from Autohaus, and Chris always makes sure all our service visits run smoothly. More
Much better than the “other” dealer in town. Was expecting a mediocre experience because of them and was blown away by every aspect of my visit expecting a mediocre experience because of them and was blown away by every aspect of my visit More
Chris takes care of my car and keeps me informed during the process. I have always been pleased. Online scheduling is a plus and helps with my busy schedule. the process. I have always been pleased. Online scheduling is a plus and helps with my busy schedule. More
Both sales and service are the best. This dealership strives to be superior in everything they do. I have been depending on their help to keep my BMW in top shape since 2006 and have never been disappoi strives to be superior in everything they do. I have been depending on their help to keep my BMW in top shape since 2006 and have never been disappointed! More
Fantastic courteous thorough service with excellent communication about what needed to be done I’m very happy with the results and I will continue to use this dealership for further service communication about what needed to be done I’m very happy with the results and I will continue to use this dealership for further service More
Always great service from Autohaus! Quick and efficient. They are a very professional group that is very customer service oriented. I enjoy working with them. They are a very professional group that is very customer service oriented. I enjoy working with them. More
Bought my X5 from them and was visiting for an oil change. Very little interaction from staff. Waited 45 minutes and just called to cashier to pay crazy bill. Here are your keys and had to ask wher change. Very little interaction from staff. Waited 45 minutes and just called to cashier to pay crazy bill. Here are your keys and had to ask where my car was located. Out in front of the dealership...ok. More
quality customer service I am gifting my 2010 BMW X3 to my grandsons in Kansas, so I took my suv to Autohaus for a safety and emissions inspection. The inspection reveale I am gifting my 2010 BMW X3 to my grandsons in Kansas, so I took my suv to Autohaus for a safety and emissions inspection. The inspection revealed three issues that were subsequently resolved the next week. Autohaus has a wonderful service facility and my service advisor, Ethan Krysiak, and the entire service department, was top notch. More
Recall They made an appointment right away. Service writer was very cordial and knowledgeable. They gave me a loaner and the job was completed quicker than They made an appointment right away. Service writer was very cordial and knowledgeable. They gave me a loaner and the job was completed quicker than promised. More