Autohaus BMW - Service Center

Nothing but the best. Brought my car in on a recall and was serviced right away. Was only there for less than an hour and item was replaced and I was ready to go. Linda Sch Brought my car in on a recall and was serviced right away. Was only there for less than an hour and item was replaced and I was ready to go. Linda Schaefer was the person who helped me, and as always was on top of everything. I don't know how she does it, but she does. Thank you Autohaus.... More

Excellent Service The service at Autohaus BMW is exceptional. Everyone is very customer service oriented and go out of their way to make your experience painless. I h The service at Autohaus BMW is exceptional. Everyone is very customer service oriented and go out of their way to make your experience painless. I highly recommend the service team, espeically Chris Clem to anyone that drives a BMW. More

Very helpful man Chris went above and beyond explaining the details of the maintenance that i was do for, as well as giving me all my options and a $25 off coupon to w Chris went above and beyond explaining the details of the maintenance that i was do for, as well as giving me all my options and a $25 off coupon to wrap it all up. Great experience. More

Autohaus is always reliably... reliable The service reps, especially Mike, are always courteous and thorough. My car comes back to me clean and in perfect order. I especially appreciate bein The service reps, especially Mike, are always courteous and thorough. My car comes back to me clean and in perfect order. I especially appreciate being known and recognized at Autohaus -- I'm not just some nameless customer. More

Linda is the reason I service at Autohaus! Linda has been my service advisor for my various BMWs through the years. In fact, I purchased another BMW so that I could keep Linda as my service adv Linda has been my service advisor for my various BMWs through the years. In fact, I purchased another BMW so that I could keep Linda as my service advisor. There is no one better! She is knowledgeable, supportive and ethical. More

Brake Service Mike Crader, my serviced rep was very courteous and handled my service call in a very professional manner. provided everything I needed, loaner auto, Mike Crader, my serviced rep was very courteous and handled my service call in a very professional manner. provided everything I needed, loaner auto, timely completion of the service work and was promised on time and under budget. More

Service Appointment- Above and Beyond Other BMW dealerships cannot compete with Autohaus. The repairs were completed on time and we were treated like family. High recommend this dealershi Other BMW dealerships cannot compete with Autohaus. The repairs were completed on time and we were treated like family. High recommend this dealership and Chris Clem! More

I had a call back on driver side airbags, oil change I have had several new cars in my lifetime, but I really like this particular dealership. They always seem pleasant and willing to go the extra mile. I have had several new cars in my lifetime, but I really like this particular dealership. They always seem pleasant and willing to go the extra mile. More

Outstanding Other BMW dealerships in town could not fix the problem or seemed like they cared. They would try to fixed it short term just to get out the door. Other BMW dealerships in town could not fix the problem or seemed like they cared. They would try to fixed it short term just to get out the door. Autohaus was spot on and communicated daily through the process. More

Horrible Experience Cauing Physical Illness I sustained an asthma attack due to poor mechanical service. The manager refused to make it right. After receiving two recall letters, I had taken m I sustained an asthma attack due to poor mechanical service. The manager refused to make it right. After receiving two recall letters, I had taken my car to BMW Autohause for a blower motor rewire recall in April of 2019. I experienced something dragging my battery down afterwards. One service guy admitted that the mechanics had crossed up the wiring causing serveral fuses to blow out. The following month, I received another recall letter for a blower motor pcv valve replacement. I had additional work done replacing the radiator, some hoses and they had to recharge the battery. (note I had to tow the vehicle to the shop because it wouldn't start up. Upon receiving my car back, after 4th of July holiday; I hadn't made it off the lot before I tried the air conditoning and the blower would not work. The service guy and manager wittnessed it. (I suffer from asthmas & am soley dependant on air). The service manager suggested that I spend more money to determine the cause and purchase additional work. I had an attack upon leaving because no resolution was made. I find it appalling, due to the fact the manufactuerer was aware of the blower motor defencencies and the manager would not stand behind the direlect work performed by his mechanics. I feel he should have made it right. This has been the worse experience I've ever encountered at the BMW autohaus location. More