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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,237 Reviews

2,237 Reviews of Autohaus BMW - Service Center

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May 12, 2020

Linda is fabulous! I love working with her as she has my best interest at heart! I have been a BMW customer since 1992 and Autohaus’ service is the best! Ann More

by Ann L
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ann! We are so happy that you and Linda have a good relationship. We appreciate you very much!

May 12, 2020

Autohaus is always exceptional, even in these challenging times. Great service, great quality. I appreciate how careful they are regarding health and safety for customers and staff. More

by MLD IN STL
Recommend Dealer
Yes
Employees Worked With
Marquise is always excellent. , Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! It is challenging times and we are very happy to keep providing a very safe and healthy workplace for our staff and customers. As long as it takes:)

May 12, 2020

Phenomenal service and staff! Each visit is an outstanding experience. Linda is very personable and professional. I would highly recommend Autohaus for services and sales to everybody. More

by Kayla
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Kayla! We appreciate your kind words regarding your Service Advisor, Linda, and your high recommendation. It means a lot to us!

May 11, 2020

Chris has always been a five star guy! He said I would have my car back in an hour and a half and that’s when I got it. More

by JDWOO99
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! Stay safe!

May 10, 2020

I wouldn’t take my car anywhere else. The customer service is above and beyond. Thanks Chris C for making it happen. I always feel safe after leaving the dealership More

by jypsycat
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing such good things about Chris and your service visit!

May 07, 2020

They’re great, Patti was super polite and professional. I wish car was vacuumed more thoroughly, but all in all had a good experience with the service. More

by Vishal Chinthakunta
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We were shorter staffed than usual during the time of your visit, but let Patti know next time so she can ask to get it extra clean and vacuumed for you. Sorry about that.

May 06, 2020

In for a tire replacement. The service person told me she did not see a light on indicating that I had a low tire. I had been dealing with filling my tire for over a month. I reported this to the service man More

by Kshannon
Recommend Dealer
No
Employees Worked With
Amanda Suraci
Jun 24, 2020 -

Autohaus BMW responded

We are very sorry to hear this happened. We hope your tire issue has been corrected now. If not, please contact Pam Eppers, our General Manager, at 314-727-8870. Thank you.

May 06, 2020

No better dealership than Autohaus I have never encountered a more knowledgeable staff of mechanics and dedicated personnel always ready to help any and all clients of Autohaus. The wai More

by Soteloavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Mike Crader
May 17, 2020 -

Autohaus BMW responded

Thank you so much for this remarkable review! Your words are truly appreciated and we are humbled by them.

May 06, 2020

Efficient and friendly at the service department . I have worked with Patti, Chris, and Ty. They have always been responsive and try to get anything resolved in short order. More

by Autohaus Service
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your business and are happy our Service Team members are being efficient and friendly with you.

May 04, 2020

Excellent service as always! Friendly and professional and very knowledgeable and did great job exploring my options. Finished car early so I could have it for the weekend. More

by bobkarn
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, Ethan Krysiak, Amanda Suraci
May 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy we could get everything done on time for the weekend. Continue to stay safe and see you next time!

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