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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,236 Reviews

2,236 Reviews of Autohaus BMW - Service Center

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May 18, 2020

The Service department is very receptive and answers all of your questions. They’re flexible and really try to help you meet your needs and make you feel comfortable. Also, the remodeled waiting room is pr More

by mparke22
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! We appreciate your kind words and we are happy that you feel comfortable here at Autohaus!

May 18, 2020

Extremely quick, efficient, and well taken care of while I was there. My vehicle was ready within an hour even after adding extra service from what I originally scheduled. More

by Mdwags
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are glad that you feel well taken care of by Linda and our Service Department. That's exactly what we are shooting for everyday!

May 18, 2020

Love love love this dealership and my advisor Linda Schaeffer. Smooth and easy process from start to finish. Enjoy the waiting area and emmentaties while there. More

by hluntzer
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing about your Service visit with Linda and that you enjoyed our waiting area.

May 18, 2020

Always friendly. Courtesy. Service fast and efficient ! With the pandemic felt very safe !!! And it’s so great to get into a clean car inside and out ! More

by Pam D
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Pam! We are happy to hear about your Service visit with Patti and that you felt safe. It is very important to us to have a safe workplace for our staff and customers.

May 15, 2020

Everyone I talked to and felt with at Autohaus was great they are always willing to help anyway they can. I feel as though everyone is family they always do good work and are very informative about the work More

by Adriffle
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words about your Service visit and look forward to the next time we can assist you!

May 14, 2020

Autohaus always gives first class service. I drive an extra 20 minutes past another dealer to avail myself of their service. They are honest and take very good care of my BMW. I strongly recommend them. More

by m158977
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for your 5-star review and high recommendation! It means the world to us!

May 14, 2020

Great experience, excellent communication on what needed to take place and when my vehicle will be ready. Definitely will continue to use them for future service. More

by ADWatson
Recommend Dealer
Yes
Employees Worked With
Tyler Ancona
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing about your Service experience and look forward to the next time we can be of service.

May 14, 2020

Stopped be service department with a hope that my tailgate would be an easy fix. Turns out there was a part that needed to be replaced on my infant BMW. I was able to leave my vehicle and the part More

by Amy
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Amy! We are happy that your service visit was satisfactory and look forward to assisting you in the future.

May 14, 2020

Great experience and felt very comfortable being at the dealership with the new social distancing procedures in place. Patty and the team are wonderful and provide world class customer service. More

by davel
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Dave! It is good to hear that you felt comfortable at our dealership during this time, we are trying very hard and we will continue to try to provide the best experience possible.

May 12, 2020

Linda is fabulous! I love working with her as she has my best interest at heart! I have been a BMW customer since 1992 and Autohaus’ service is the best! Ann More

by Ann L
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ann! We are so happy that you and Linda have a good relationship. We appreciate you very much!

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