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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,234 Reviews

2,234 Reviews of Autohaus BMW - Service Center

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June 09, 2020

Great experience as always. The service was completed in a timely fashion. Very helpful associates. Very clean service area. Look forward to coming back next time. More

by Happy Camper
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 09, 2020

Received great service from Mike when I had an issue with a tire and wheel. Mike took over the process and even worked with my insurance company to expedite the process.Thanks Mike! I have had similar pleasa More

by Love Autohaus BMW
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Renard LaSane
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus, especially through these challenging times! Mike and Renard are huge assets to our service team! We are thrilled to hear about this experience!

June 09, 2020

Top notch service as always. Chris Clem does an excellent job explaining the service issue at hand, what the repair entails and the cost associated with the repair. He is also very responsive to emails and p More

by CPR
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating and prompt as possible as our team is one of the best! Chris is a huge asset to our team! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 09, 2020

I have always had a good experience when getting my car serviced at this business. I have used this business for over 6 years, and would recommend their service department. More

by Kiwi in Saint Louis
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 05, 2020

Service visit Went as planned. Appreciate the loaner as well, Thank you. As always will keep you and the team in mind for future needs.stay healthy. More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 05, 2020

Professional, pleasant & prompt! I worked with Chris and he’s great! We combined several service items expecting to leave car a couple days so they provided a loaner. But services completed same day! Great More

by Phil S
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Phil! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Chris is one of the best! Stay safe and thank you for choosing Autohaus!

June 05, 2020

Very friendly and courteous. Very prompt in receiving my car and very prompt in taking payment and releasing the vehicle. Kept me informed of progress during the several day repair job. More

by mrenfro
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 04, 2020

Autohaus BMW is great! It’s quick and simple to schedule an appointment and very straightforward in terms of charges for service and maintenance. Excellent adherence to COVID-19 regulations as well. More

by CP0410
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your comments.

June 04, 2020

The service department at Autohaus is top notch. Prompt, friendly and courteous. Have worked with Linda and Ethan and both are true professionals. Great experience. More

by C141Load
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer, Ethan Krysiak
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda and Ethan truly inhibit the true Autohaus experience qualities! Thank you for choosing Autohaus!

June 04, 2020

Patty and Linda are phenomenal! Thank you so much for always being there and ready to answer my questions! I’ll definitely be back for my next oil change and many other future services! More

by Imasac1
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda and Patti are some of the best as they are both very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus and we look forward to seeing you again!

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