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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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November 28, 2019

Had car serviced with an oil change, dealership was ready for the car when I got there and had me back on the road within an hour. Everyone was very friendly and very helpful to answer any questions I might More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Always a wonderful visit. The Autohaus service department is one of the main reasons I’m on my 5th BMW. Linda kept me informed on the process and, I feel, always looks out for what’s best for the customer. More

by jtb612
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
November 28, 2019

Awesome dealer From the moment I drive up to the dealer’s service door until I leave in my car, I am made to feel special. The dealer’s facilities are immaculate, w More

by Exbudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry...can not remember the others...but all were great.
November 28, 2019

Took my 535i in for Fall Service event. Technician did a nice job of checking over my vehicle. He let me know all vital stats and when I might consider any key service. More

by Dtrout54
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley
November 28, 2019

Professional dealer . Great experience. No attempt to oversell. Went in for their free inspection. I was allowed to look at the car alongside the tech who explained every More

by j-hynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2019

Service department is highly recommended for its first class, top-notch customer service. Mike and Linda consistently go above and beyond to exceed customer expectations. More

by Randi
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Linda Schaefer
November 27, 2019

They are always courteous and very prompt. I have not had any complaints about the quality of the work they have performed. They might be more expensive for service, but they are good. More

by Jr.walters
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
November 26, 2019

The service department staff were courteous, professional, and quick. This was a great service appointment and my first visit to this dealer. Highly recommend this dealer. More

by LHowardTN
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Mrs Patti. Is very attentive. Courteous, pleasant and easy to work with. She gives good costumer service. And has a contagious smile. Thank you for the help More

by Babylyn_williams
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Work was satisfactory but communication during multi-day service could have been better. I had to call twice to find out status of repairs and parts that were on order. I was not offered a loaner car ev More

by mrenfro
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader
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