Autohaus BMW - Service Center

Chris Clem in service was excellent I was greeted promptly when i entered the service drive, the staff was very friendly i was most impressed how Chris took time to explain the recommended services a promptly when i entered the service drive, the staff was very friendly i was most impressed how Chris took time to explain the recommended services and educated me about my car. More

Check Engine light resolved! We called to make a an appointment because we had a check engine light. We were able to get in within right away. Autohaus BMW determined the issue We called to make a an appointment because we had a check engine light. We were able to get in within right away. Autohaus BMW determined the issue was under warranty. We were given a loaner car but within two days, we were able to pick up our car which was beautifully cleaned and sanitized. thank you More

My BMW overheated as I sat in line waiting for my food order to be brought to my car at 4:30pm. When I left the restaurant, the temperature needle was straight up (right where it s/b). As I turned out of order to be brought to my car at 4:30pm. When I left the restaurant, the temperature needle was straight up (right where it s/b). As I turned out of the parking lot, the needle moved quickly to the hot side, and the red LED glowed. Luckily I was able to turn right into a gas station 50 yards away, turn off the engine, and open the hood. I left it there until 10:30am the next morning and had it towed to my friendly BMW dealer where they replaced a broken overflow tank, thermostat, antifreeze, and radiator cap. In addition they completed work on two factory recalls: driver air bag inflator, and passenger air bag module. My car is in good shape again. More

Linda helped me when I arrive to the bmw dealership unfortunately her shift was over and Mike took over they both were Very friendly people, the dealership is clean. Also the have military discounts!! unfortunately her shift was over and Mike took over they both were Very friendly people, the dealership is clean. Also the have military discounts!! More

Mike, who has been my contact over the years is a true professional. Besides being thorough, his social skills is excellent. He instill comfort from the first moment to the last words, when picking up my professional. Besides being thorough, his social skills is excellent. He instill comfort from the first moment to the last words, when picking up my BMW. More

Linda was so helpful and pleasant. It was an easy experience. The area to wait was clean and comfortable. It was about an hour wait and my car came back washed. experience. The area to wait was clean and comfortable. It was about an hour wait and my car came back washed. More

I had several service items to take care of with my BMW. Autohaus had arranged for me to take a loaner vehicle, but Patti told me that she could likely have these items completed in a little over an hour. Autohaus had arranged for me to take a loaner vehicle, but Patti told me that she could likely have these items completed in a little over an hour. I waited in their very nice client/customer area, enjoyed a nice cup of coffee and lo and behold, my car was ready in just over an hour with a car wash too ! More

The team at Autohaus always does a great job. They explain what needs to be done, they kept me informed of the progress and provided me with a loaner so I don’t skip a beat. My car was washed and they explain what needs to be done, they kept me informed of the progress and provided me with a loaner so I don’t skip a beat. My car was washed and they made every effort to keep me safe ( social distancing, masks, disinfectant and wheel covering). More

We were thoroughly satisfied with our service. It was completed in a prompt and professional manner. Staff was courteous and helpful. Dealership is top-notch. completed in a prompt and professional manner. Staff was courteous and helpful. Dealership is top-notch. More

Always a first class service experience. I left the dealer where I bought my car for Autohaus because they do such a great job. Thanks! dealer where I bought my car for Autohaus because they do such a great job. Thanks! More