2,010 Reviews of Autohaus BMW - Service Center
Very good ,..................... very good I am done this is annoying making me enter twenty five words. I will never ever ever do another survey for you Here’s an actual comment I was not happy this is annoying making me enter twenty five words. I will never ever ever do another survey for you Here’s an actual comment I was not happy when I picked up my car. The driver seat was laying back. The air was turned off. The steering wheel was moved. Not sure why that was needed to put on new tires. More
Patti my service adviser is amazing. She made me feel welcome and appreciated as a customer. She made sure the “tech” guy was available when I picked up the car to go over questions I had. welcome and appreciated as a customer. She made sure the “tech” guy was available when I picked up the car to go over questions I had. More
As always, the service was excellent. I was kept informed on what was needed and the cost. My car was washed and ready to go as expected. on what was needed and the cost. My car was washed and ready to go as expected. More
Knowledgeable & Friendly The service advisors are the best in the business. They are often available on at an individual number and answer their own phone. Loaner cars enabl The service advisors are the best in the business. They are often available on at an individual number and answer their own phone. Loaner cars enable the client to get where they need to go, while theirs . get the service they need. More
I always have a good experience! My service advisor Chris is very helpful and takes good care of my car. I’ve never had a problem. Very nice ! Great customer service too. Chris is very helpful and takes good care of my car. I’ve never had a problem. Very nice ! Great customer service too. More
Service plan Seamless visit.. from the appt to finished and pick up I leased Bmw and traded My Mercedes’s Benz and very pleased with the decision Seamless visit.. from the appt to finished and pick up I leased Bmw and traded My Mercedes’s Benz and very pleased with the decision More
Very pleasant and very professional. My car only needed some software updates and a recall notice with the backup camera system. I, however, needed some assistance with the technology in My car only needed some software updates and a recall notice with the backup camera system. I, however, needed some assistance with the technology in the car. Amanda and Chris handled both things quickly and completely. I needed a small follow up with Chris regarding the BMW app, the wrong vin number was entered. Once I discovered that Chris took care of it right away. I actually look forward to going back! More
I could takes my vehicles to a closer BMW dealer because Autohaus is about 2 hours from my home. I choose them because they are always so kind and helpful plus they ALWAYS take great care of my vehicles. Autohaus is about 2 hours from my home. I choose them because they are always so kind and helpful plus they ALWAYS take great care of my vehicles. More
I always know that my 2018 BMW X 3 will be serviced efficiently, with adequate feedback to me. I’ll be given a loaner vehicle and called directly I can pick up my clean SUV. efficiently, with adequate feedback to me. I’ll be given a loaner vehicle and called directly I can pick up my clean SUV. More
Always prompt. A bit over cautious regarding wear and tear, yet appreciated, versus the alternative hard up sell. Waited on the service appointment in a very inviting showroom and lounge area. tear, yet appreciated, versus the alternative hard up sell. Waited on the service appointment in a very inviting showroom and lounge area. More