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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,228 Reviews

2,228 Reviews of Autohaus BMW - Service Center

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July 16, 2020

I had to think about my rating. On pure service - it’s definitely 5 stars. Ethan is outstanding. The cost gets 2 stars. - it’s way too expensive to maintain BMWs. I appreciate the service team. I had thi More

by JJenkinsReese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Renard LaSane, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank your for the review! We are glad to hear about your positive experience with our service team. Thank you for choosing Autohaus!

July 16, 2020

My experience is always great with Autohaus. The service reps always have a way of making your feel taken care of. I’ve never had a bad experience. More

by vywilliams46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! Our service team is very personable and professional, we are lucky to have them! Thank you for choosing Autohaus, we look forward to seeing you again!

July 16, 2020

Great service with minimum wait time. Chris was easy to work and available for any and all questions. No complaints from me about Autohaus BMW. More

by StLAggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the great rating! Chris strives to be as friendly and accommodating as possible!

July 15, 2020

Had a really great experience here. Staff was courteous, friendly, and went out of their way to make sure that everything was done on schedule, and to high standard. Would recommend! More

by jaredpj
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy to hear about your positive experience with us. Our staff strives to be as prompt and professional as possible. Thank you for the recommendation!

July 14, 2020

Very pleasant to do service business with. Friendly employees. Nice waiting area. Loaner vehicle available if needed. Will wash and vacuum the vehicle. Strongly recommended. More

by Steve H.
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Steve! We are doing our best to maintain a clean area and positive attitudes during these times. Thank you for choosing Autohaus and for the recommendation!

July 14, 2020

They are really nice and get you issue handled in a timely manner. I would recommend this dealership to anyone they greet you with a smile! More

by Me
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the great review! Our staff is doing their best to create a positive, effective, and safe experience for you during these times. Thank you for choosing Autohaus!

July 13, 2020

I Always have a great experience taking my BMW for service At autohaus. It’s been my home dealership for years. Chris Clem is amazing. More

by rigi
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the positive review! Chris is a great member of our service team. Thank you for choosing Autohaus!

July 13, 2020

Provided excellent service when I came in for regular maintenance. The team did a nice job, cleaned and sensitized the interior of the car. Very impressive. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Joe Bauer, Ethan Krysiak
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating, Sue! Our service team goes above and beyond! Thank you for being apart of the Autohaus family.

July 13, 2020

Professional and Knowledgeable technicians and customer oriented service personnel. A refreshing attitude displayed by all employees. Great amenities to accompany your visit. Thank you to all. More

by Mel
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 12, 2020 -

Autohaus BMW responded

Thank you for the positive review, our team strives to be as professional and prompt as possible. We are doing everything we can to maintain a safe and effective atmosphere during these times. Stay safe!

July 08, 2020

Friendly and quick service. Checked in and out quickly and no issues. Had a power outage on the day of my original appointment but they rescheduled me for the next day More

by BuckSwope
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 14, 2020 -

Autohaus BMW responded

Thank you for the positive review! We strive to be as prompt and accommodating as possible. We are glad to hear that we were able to maximize your experience with us!

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