Back

Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

Sort by
December 27, 2019

Very good ,..................... very good I am done this is annoying making me enter twenty five words. I will never ever ever do another survey for you Here’s an actual comment I was not happy More

by Rkeubler
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
December 27, 2019

Patti my service adviser is amazing. She made me feel welcome and appreciated as a customer. She made sure the “tech” guy was available when I picked up the car to go over questions I had. More

by robertidol
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2019

As always, the service was excellent. I was kept informed on what was needed and the cost. My car was washed and ready to go as expected. More

by Susan1439
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2019

Knowledgeable & Friendly The service advisors are the best in the business. They are often available on at an individual number and answer their own phone. Loaner cars enabl More

by urbantreker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
December 21, 2019

I always have a good experience! My service advisor Chris is very helpful and takes good care of my car. I’ve never had a problem. Very nice ! Great customer service too. More

by kellyoleary20
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2019

Service plan Seamless visit.. from the appt to finished and pick up I leased Bmw and traded My Mercedes’s Benz and very pleased with the decision More

by Markc20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schaffner
December 21, 2019

Very pleasant and very professional. My car only needed some software updates and a recall notice with the backup camera system. I, however, needed some assistance with the technology in More

by pmhess58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie , Amanda Suraci
December 20, 2019

I could takes my vehicles to a closer BMW dealer because Autohaus is about 2 hours from my home. I choose them because they are always so kind and helpful plus they ALWAYS take great care of my vehicles. More

by torr
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

I always know that my 2018 BMW X 3 will be serviced efficiently, with adequate feedback to me. I’ll be given a loaner vehicle and called directly I can pick up my clean SUV. More

by abbeye
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2019

Always prompt. A bit over cautious regarding wear and tear, yet appreciated, versus the alternative hard up sell. Waited on the service appointment in a very inviting showroom and lounge area. More

by tsmith
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
109
...