2,228 Reviews of Autohaus BMW - Service Center
Great Customer Service. Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole se Always great working with Patti as she provides the highest level of customer service. Up front and continuous communication through out the whole service process. By being proactive and very courteous it makes working with Patti a wonderful experience. More
Staff was very helpful, professional and friendly. Told me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repai me what to expect and the timeframe and they were spot on. They also inspected my wife's car and did report a small problem but since it was a repair done at another shop, I was able to take it back and have the repair done under warranty. Great, honest guys! More
I was met immediately and checked in. Chris is friendly as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW as well as professional. He walked me through recommended services and explained why each was timely. He is credit to Autohaus as well as BMW More
Terrific service I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing ca I bought my X3 at another dealership but service it here. Patti Kupfer is my service specialist, and she has been wonderful to deal with. Servicing cars can often be a chore but she is efficient, knowledgeable, helpful and friendly. She makes the whole process much, much easier. Can’t say enough about the service here, and in particular Patti. More
Always have a great experience with Patti!! She goes above and beyond to provide me with great service! Great knowledge and always great customer service. above and beyond to provide me with great service! Great knowledge and always great customer service. More
I would like it to go on record that we have received excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both comp excellent service from our service advisor Patti. My wife and I are kept fully informed as to problem solving and believe the pricing to be both competitive and honest. Thanks to Patti for her excellent customer care and the offer of a courtesy car is always appreciated. Patti truly ease our minds each time we come to see you! More
From start to finish these folks had their best foot forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. forward. Impressive doesn't describe the overall experience. Patti was patient, efficient and very friendly. More
Autohaus BMW is a great dealership and Linda Schaffer is always a treat to do business with in the service department. It’s always a good experience. always a treat to do business with in the service department. It’s always a good experience. More
My husband and I have been Autohaus customers for twenty years. My husband and I have had a great relationship with Renard Lasane and Chris Bouie in Sales and Mike and Linda has in Service! I have recommend years. My husband and I have had a great relationship with Renard Lasane and Chris Bouie in Sales and Mike and Linda has in Service! I have recommended them to friends. More
Always professional, thorough, and courteous. I’ve experienced Sales and Service with Autohaus since 2007 - their Customer Service has been exemplary and consistent over the years. experienced Sales and Service with Autohaus since 2007 - their Customer Service has been exemplary and consistent over the years. More