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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,228 Reviews

2,228 Reviews of Autohaus BMW - Service Center

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August 02, 2020

I just moved to the area and Ty was so helpful! He made the transition easy. I will definitely be returning for all of my BMW needs. More

by rachel.anolik
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your 5-star review! We are so grateful to hear about your positive experience as Ty is a great asset to our team. Thank you for choosing Autohaus BMW for your vehicles needs!

August 01, 2020

Chris and Matt were awesome. They were courteous and attentive. We will be back soon to continue working with you guys. I’ll also recommend them to friends. More

by lhaymore
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Viero
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your 5-star rating and future referrals! We are ecstatic to hear that you are pleased with Chris and Matt as they are great assets to the Autohaus family. We look forward to seeing you at your next visit with us!

July 31, 2020

Had to take care of my daughter’s car from a distance and they were so easy to work with over the phone and completed everything she needed done in a very timely manner. More

by Lhuston04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your review! We are pleased to hear about your prompt and professional experience with us.

July 31, 2020

Efficient and complete curtious service Clean Efficient and complete curtious service Clean surroundings Flexible in helping to determine the priorities of what needed to be repaired and what c More

by WCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We do our best to maintain a clean and efficient space. Thank you for choosing Autohaus!

July 31, 2020

My service experience was easy and the staff were accommodating as always. I was able to drop off and get a loaner without an advanced appointment (flat tire). More

by MSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to hear that you had a prompt and professional experience with our service department. Our team strives to be as accommodating as possible!

July 31, 2020

Tire repair We were in town and needed our tires replaced. Ty in service was so helpful working us in realizing we really needed to get it fixed. We were in and More

by RYANLCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Aug 11, 2020 -

Autohaus BMW responded

Thank you for your positive review, Ryan! We are so excited to hear about your positive experience with us. Thank you for the referral!

July 31, 2020

'Best Service Advisor' Linda Schaefer is like the car and the facility, 1st class. Linda knows the BMW and the service needs inside and out. Gives us tremendous peace of mi More

by robertandbetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for the positive review! Linda is one of the most reliable and professional advisors! We are so glad to hear that you are content and comfortable during your visits with us!

July 31, 2020

First oil change for my 2020 X5 Outstanding service, professional as always and even though last day of the month my x5 was in and out but not in enough time for me to purchase a Z4 More

by crisx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the car expect and can never remeber his nname, Linda Schaefer, Ethan Krysiak
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review and for choosing Autohaus! We strive to create the best possible experience for our customers. We are so happy to hear from you!

July 31, 2020

Always a pleasure to see and work with Linda. It’s important to me to be able to trust my service advisor. Victor, the GM has an amazing crew. Thank you for making the service process so painless! More

by carpecricket
Recommend Dealer
Yes
Employees Worked With
Victor Richards, Linda Schaefer
Aug 10, 2020 -

Autohaus BMW responded

Thank you for your positive review! Our service team truly goes above and beyond to create the best possible experience for every customer. Linda is an excellent advisor!

July 30, 2020

Appreciate going over prices before starting the service. They were very friendly and quick on my service. I would have preferred they went over any issues found or fixed vs leaving me a general report. But More

by lquaisi
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We are happy to know that you had a good experience with us. It is important to us to have a mutual understanding between the advisor and client with a successful outcome!

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