Autohaus BMW - Service Center

Great customer service. Amanda is a treasure.SHE is knowledgeable, careful and pays attention to details. She is also professional and has an appropriate customer service personality. knowledgeable, careful and pays attention to details. She is also professional and has an appropriate customer service personality. More

customer service ** Heat was blowing cold air on drivers side of vehicle and apparent coolant leak. On first visit excellent customer service was administered by Advisor Heat was blowing cold air on drivers side of vehicle and apparent coolant leak. On first visit excellent customer service was administered by Advisor Ethan Krysiak. The Advisor scheduled repair for following day. My arrival time was before his start time and the service dept. was not as friendly and helpful on appointment day. They had never seen me before. Therefore, I waited on Advisor Krysiak to arrive. Customer service in addition to competent repair service is on of the key elements of an outstanding business. I am thankful for the first impression that was given at your dealership. The 2012 BMW X5 was returned promptly. It has been driven for 45 minutes and at this time it is still blowing cold air. Hopefully, it will resurface to hot. Thanks again, C. Parker / Chloe Woods More

Patti is Always professional and great to work with. Great communicator, knowledgeable, responsive, and clearly understands the customers needs and articulates them well to the technicians Great communicator, knowledgeable, responsive, and clearly understands the customers needs and articulates them well to the technicians More

Service and sales has always been wonderful! They make everything move smoothly through the process. I have been to other car make service departments and I always go back to BMW! everything move smoothly through the process. I have been to other car make service departments and I always go back to BMW! More

Chris (previous service visit) and Ethan (latest service visit) very good to work with. Clean, precise explanation of service and went to bat for me on pricing. Will come back to Autohaus as long as I am a visit) very good to work with. Clean, precise explanation of service and went to bat for me on pricing. Will come back to Autohaus as long as I am a BMW owner. More

I have always appreciated the service from patty and all I have always appreciated the service from patty and all the other serve people. I loved the story about the owner. I have suggested Carol Cart I have always appreciated the service from patty and all the other serve people. I loved the story about the owner. I have suggested Carol Carter, an artist contact you, for her new series of art about women. I hope she gets the opportunity to meet her. More

Scheduling airbag recall service for my E46 and getting it done in a timely manner went smoothly. Linda was very accommodating and polite. All in all, a good and pleasant experience. it done in a timely manner went smoothly. Linda was very accommodating and polite. All in all, a good and pleasant experience. More

Autohaus is always easy to contact and deal with. Everyone is friendly, courteous and professional at all times. They have won my loyalty over time. Everyone is friendly, courteous and professional at all times. They have won my loyalty over time. More

Oil change For years I have received excellent service at Autohaus. I used a different BMW dealer but left there when the service deteriorated and the staff mov For years I have received excellent service at Autohaus. I used a different BMW dealer but left there when the service deteriorated and the staff moved to Autohaus. I always receive fast, friendly service and the lobby is comfortable and modern. I always receive quality work on my cars. Thank you. More

Excellent service. They go over and beyond. I always leave with exceptional service. The service and porters are AWESOME GUYS! Great young men. The best! leave with exceptional service. The service and porters are AWESOME GUYS! Great young men. The best! More