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2,228 Reviews of Autohaus BMW - Service Center
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August 21, 2020
Very courteous employees. Fantastic waiting area. We were driving through this area, on vacation, during which time I needed an oil change. These friendly people were more than happy to work me into their sc driving through this area, on vacation, during which time I needed an oil change. These friendly people were more than happy to work me into their schedule. More
by Moanerfaye
Employees Worked With
Mike Crader
August 20, 2020
Autohaus is very professional and has high standards. We love how thorough they are and so on top of everything! Their level of customer service is hard to match!! Patti is really great! love how thorough they are and so on top of everything! Their level of customer service is hard to match!! Patti is really great! More
by amanda19
Employees Worked With
August 20, 2020
Great service. Thank you Linda. Expensive per usual, but they did a good job. Linda always does a great job, honest, straightforward, pleasant to deal with. they did a good job. Linda always does a great job, honest, straightforward, pleasant to deal with. More
by lmoakley
Employees Worked With
Linda Schaefer
August 20, 2020
Excellent Customer Service!Thank you so very much to Excellent Customer Service! Thank you so very much to Victor and Ethan at Autohaus BMW for your time and your patience with my many, many questions r Excellent Customer Service! Thank you so very much to Victor and Ethan at Autohaus BMW for your time and your patience with my many, many questions reqarding my BMW purchase. In a time when I feel like Customer Service is a thing of the past, you WOW'D me! You both went above and beyond to educate me about my vehicles past and future services. I LOVE, LOVE, LOVE my 328i Convertable, hope to enjoy her for many years, and will definitely be back for your excellent service and maintainance info. Thanks Again for everything. I appreciate You. LA Tumminia More
by LA Tumminia
Employees Worked With
Victor Richards, Ethan Krysiak
August 20, 2020
Poor communication and disorganized. Got my car back and it was not driving correctly. Took it to Creve Couer instead. When I brought it to the attention of the service person there was a real lack of inter it was not driving correctly. Took it to Creve Couer instead. When I brought it to the attention of the service person there was a real lack of interest in trying to help correct the issue. I found Mikes communication skills poor and his response times worse More
by Celia
Employees Worked With
Mike Crader
August 19, 2020
Service Department is exceptional at BMW AUTOHAUS. Guy that greets us to our service contact, in this case, Patti, to the guy that brings the car around. The whole process is great. that greets us to our service contact, in this case, Patti, to the guy that brings the car around. The whole process is great. More
by Tracylhaselhorst
Employees Worked With
August 16, 2020
Very diligent and careful service. The service agent kept in touch with me to let me know how things were going. My 325ci still runs very well because of the service I get at Autohaus. in touch with me to let me know how things were going. My 325ci still runs very well because of the service I get at Autohaus. More
by Joe
Employees Worked With
Ethan Krysiak
August 15, 2020
Experience exceeded my expectations. Hadn’t been there in a few years and Ty was GREAT!!! Scheduling was quick, waited for service and was finished in time frame given. a few years and Ty was GREAT!!! Scheduling was quick, waited for service and was finished in time frame given. More
by Nash
Employees Worked With
Ty Ancona
August 15, 2020
Auto house BMW does a great job. The service representative Patty is especially good she knows the service department she knows the cars and she cares about the clients. She’s worth whatever you representative Patty is especially good she knows the service department she knows the cars and she cares about the clients. She’s worth whatever you’re paying her and then some. In fact give her a raise. More
by ajarchie
Employees Worked With
Other Employees :
The checkout person and the fellow who went and got the car were prompt and know exactly what they were doing and did it quickly.
August 14, 2020
Everyone from the young guys who greet you when you pull into the service area & return your car are so nice & friendly , courteous. If I could give M’s. Schafer 10 Stars ⭐️ I would! (You only allow 5 s into the service area & return your car are so nice & friendly , courteous. If I could give M’s. Schafer 10 Stars ⭐️ I would! (You only allow 5 stars). She is out of this world nice, helpful & doesn’t try to sell you anything your car doesn’t really need. She’s AWESOME! Also the gentleman that works the parts dept. counter is outstanding also. I don’t remember his name. Always helpful & very nice. More
by tammie_lou_who
