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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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February 23, 2020

Very pleasant experience. Wait was approximately 1-1/2 hour but did not seem overly long. Comfortable waiting area; good coffee; muffins, and an occasional update from one of the workers. Beautiful newl More

by jworstell
Recommend Dealer
Yes
Employees Worked With
Only name I got was Ty who checked me in, but female at next desk waas very helpful in giving me update and answering an unrelated question. Very nice people.
February 23, 2020

Professional, detail oriented repair experience Patti, my service representative, was very helpful and explained my repair options. She also provided a loaner free of charge when the repair was esti More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2020

Ethan is always helpful, knowledgeable, and thoroughly answers any of my questions. I will continue to use Autohaus for all of my future warranty work. More

by JT
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
February 21, 2020

I’m new to the area, having recently moved from to STL from Houston. I’d grown accustomed to having great experience with BMW services with my preferred dealer in Houston and concerned that I wouldn’t get More

by Thannah282
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2020

I love the sales and service staff at Autohaus BMW. Have been a very satisfied customer for the last 10 years. The remodeled showroom is very comfortable, too! More

by Rick M
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Schaffner, Linda Schaefer
February 20, 2020

BMW replaces my engine that had blown even thought it was out of warranty by 1500 mikes. And Chris Clem reiterated that I really needed to replace my tires ASAP, even though I did not want to spend the money More

by Cpbannes
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Richards, Amanda Suraci
February 19, 2020

Good dealership for car service, friendly staff and the new updated show room is great! not too much more to say about them than that More

by Gbaby6
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak, Mike Preiss
February 19, 2020

There aren’t enough superlatives for the service team. I have a health procedure scheduled and Mike Crador and the team found the cracked wheel and replaced in record time. They gave me peace of mind in a v More

by Mary in St. Louis
Recommend Dealer
Yes
Employees Worked With
One of the porters was tremendous and I apologize because I don’t know his name. , Victor Richards, Mike Crader
February 19, 2020

I have taken my BMW to Autohaus for several years. The service and work are excellent. My service advisor is Mike Crader. He is knowledgeable, friendly and always keeps me informed. More

by carola511
Recommend Dealer
Yes
Employees Worked With
Mike Crader
February 19, 2020

Great job, timely, thorough review of car, very nice waiting area, provided detail estimate for repairs that need to happen with an estimate of when they need to occur which is helpful for planning More

by Jamesossie
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
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