2,010 Reviews of Autohaus BMW - Service Center
Very pleasant experience. Wait was approximately 1-1/2 hour but did not seem overly long. Comfortable waiting area; good coffee; muffins, and an occasional update from one of the workers. Beautiful newl hour but did not seem overly long. Comfortable waiting area; good coffee; muffins, and an occasional update from one of the workers. Beautiful newly renovated facility. More
Professional, detail oriented repair experience Patti, my service representative, was very helpful and explained my repair options. She also provided a loaner free of charge when the repair was esti Patti, my service representative, was very helpful and explained my repair options. She also provided a loaner free of charge when the repair was estimated to go into the next week. In addition, the service tech who performed the repair not only completed the oil leak repair expertly, but also mounted a battery charge cable I had just routed under the hood. More
Ethan is always helpful, knowledgeable, and thoroughly answers any of my questions. I will continue to use Autohaus for all of my future warranty work. answers any of my questions. I will continue to use Autohaus for all of my future warranty work. More
I’m new to the area, having recently moved from to STL from Houston. I’d grown accustomed to having great experience with BMW services with my preferred dealer in Houston and concerned that I wouldn’t get from Houston. I’d grown accustomed to having great experience with BMW services with my preferred dealer in Houston and concerned that I wouldn’t get the same level of service in STL. I am pleased to now know that Autohaus BMW will continue to provide me with the exceptional experience that I’m accustomed to. Autohaus has exceeded all expectations. More
I love the sales and service staff at Autohaus BMW. Have been a very satisfied customer for the last 10 years. The remodeled showroom is very comfortable, too! been a very satisfied customer for the last 10 years. The remodeled showroom is very comfortable, too! More
BMW replaces my engine that had blown even thought it was out of warranty by 1500 mikes. And Chris Clem reiterated that I really needed to replace my tires ASAP, even though I did not want to spend the money out of warranty by 1500 mikes. And Chris Clem reiterated that I really needed to replace my tires ASAP, even though I did not want to spend the money at this time I appreciated the extra push he gave me do so More
Good dealership for car service, friendly staff and the new updated show room is great! not too much more to say about them than that new updated show room is great! not too much more to say about them than that More
There aren’t enough superlatives for the service team. I have a health procedure scheduled and Mike Crador and the team found the cracked wheel and replaced in record time. They gave me peace of mind in a v have a health procedure scheduled and Mike Crador and the team found the cracked wheel and replaced in record time. They gave me peace of mind in a very stressful time. (Plus took care of a last minute coolant problem!) More
I have taken my BMW to Autohaus for several years. The service and work are excellent. My service advisor is Mike Crader. He is knowledgeable, friendly and always keeps me informed. service and work are excellent. My service advisor is Mike Crader. He is knowledgeable, friendly and always keeps me informed. More
Great job, timely, thorough review of car, very nice waiting area, provided detail estimate for repairs that need to happen with an estimate of when they need to occur which is helpful for planning waiting area, provided detail estimate for repairs that need to happen with an estimate of when they need to occur which is helpful for planning More