Autohaus BMW

Com box replacement I had the communications box on my 2011 328xi replaced under warranty. The process was quick and easy and Autohaus provided me with a loaner. Mike C I had the communications box on my 2011 328xi replaced under warranty. The process was quick and easy and Autohaus provided me with a loaner. Mike Crader go me in and out lickety split. The next day the communications system wouldn't pair with my iPhone. I went back and Chris Buie showed me how to fix the problem in literally 2 minutes. My iPhone needed to be "cleaned" up. They both did a great job More

Quick and easy process Great experience from start to finish. Jens was an excellent sales person with lots of product knowledge. He showed me a few cars before settling on Great experience from start to finish. Jens was an excellent sales person with lots of product knowledge. He showed me a few cars before settling on one. The car was perfect when I arrived to pick it up and he gave me a good run through of it's features. Highly recommend autohaus BMW and Jens Petermann More

Rear brake replacement and Detailing Michael Crader was my service advisor. When I arrived he processed me quickly and provided a loaner car and I was on my way. When my car was not fin Michael Crader was my service advisor. When I arrived he processed me quickly and provided a loaner car and I was on my way. When my car was not finished that day he called about 5:15 pm to update me on the status. The next day he called about noon to tell me the car was ready. I picked it up about an hour and a half later. As a result of the detaining my 12 year old BMW looked like new and the brakes work fine. I could not ask for better service More

Exceptional Customer Service What more can be said about Mike Crader's knowledge of the Ultimate Driving Machine. He is and always has been exceptional. A true pleasure to know What more can be said about Mike Crader's knowledge of the Ultimate Driving Machine. He is and always has been exceptional. A true pleasure to know and work with. He will never let you down. More

Amazing Customer Service My car was in the shop over a holiday weekend and Autohaus let me keep a loaner over the long holiday weekend so I was not inconvenienced. Mike was v My car was in the shop over a holiday weekend and Autohaus let me keep a loaner over the long holiday weekend so I was not inconvenienced. Mike was very helpful and is always friendly. I am a repeat customer and he knows me by name and knows details specific to my car. More

Mike got it done! I had my car towed to Autohaus due to really rough and erratic idling, high pitched noise and the engine light had come on. On the very busy Monday m I had my car towed to Autohaus due to really rough and erratic idling, high pitched noise and the engine light had come on. On the very busy Monday morning after the Thanksgiving Holiday the service department was slammed and I didn't have an appointment. Mike was able to take my ticket, "sing" while he entered my ticket and get me in a loaner vehicle quite quickly. Within hours he called with the news that my car was finished and ready for pick up. A hose had come loose and caused all that. Phew! This is the second time Mike handled an issue for me in short order with a great attitude and professionally. I find Autohaus to be a great business all around. I first came with my previous BMW years ago after no other BMW service in town could figure out it's issue. Autohaus figured it out first try. Then a few years later I bought my current BMW from them. I have only had great experiences with Autohaus employees. More

Extra Effort Took my car in due to oil consumption, Chris and service are monitoring. Chris reminded me of tire change for the season and in 48 hours had my winte Took my car in due to oil consumption, Chris and service are monitoring. Chris reminded me of tire change for the season and in 48 hours had my winter tires in and ready for install so didn't have to come back. Might seem like a small thing but time is valuable for all of us, thanks for the efficiency and extra effort . More

Extremely knowledgeable staff at Autohaus BMW First of all, the website at Autohaus BMW is excellent. The search capability and the specification detail really lines out the specifics on the car First of all, the website at Autohaus BMW is excellent. The search capability and the specification detail really lines out the specifics on the cars. I did a majority of my research online and when I found a few CPO cars that I liked, I went in for a test drive. Renard was our salesman and he was very welcoming and professional. His knowledge about BMW, the vehicle specifics and the details of the warranty/certification was extensive. The facility is really modern, clean and comfortable. I look forward to working with them in the future. More

Patti is phenomenal simply put Autohaus got it right when hiring Patti at Autohaus. She is personable, experienced and professional. She made me feel relaxed and calm even though I Autohaus got it right when hiring Patti at Autohaus. She is personable, experienced and professional. She made me feel relaxed and calm even though I was spending money for service repairs. More

Best Experience! Will choose this over other dealers in STL! Linda Schaefer and Autohaus BMW are awesome(Thanks to Bill as well at the Parts Department). Had totally worn out tires(all 4) and was doing my resear Linda Schaefer and Autohaus BMW are awesome(Thanks to Bill as well at the Parts Department). Had totally worn out tires(all 4) and was doing my research, when I found a sweet deal at Costco. Spoke to another dealer in town and they could not keep up their word on the price(meet or beat). My last stop was Autohaus BMW and I was able to get the whole deal done below Costco's price and also get a thorough check of the vehicle. I've lived in Houston, San Antonio and now Saint Louis and can definitely say that this dealership is the creme de la creme among those I've been to. Also my 40 minute drive from home to this dealership is definitely worth-it for good service. The facility is large and the advisors seem knowledgeable. This will be my dealership in STL until I move again:) More