Autohaus BMW

Impeccable customer service.. Every time I interact with Autohaus, they are professional, courteous and knowledgeable. They go out of their way to make my experience as seamless an Every time I interact with Autohaus, they are professional, courteous and knowledgeable. They go out of their way to make my experience as seamless and pleasant as possible, which is a helluva thing considering you're working with a car service repair shop! More

Very pleasant She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was She was very helpful and patient with helping me to understand what I need done. She was friendly polite and very professional. She knew what she was talking about I didn't leave not really understanding what was going on. More

Great Service Experience Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a Chris Clem at Autohaus service always does a superb job. He is always polite, knowledgable and provides constant updates for any service longer than a day. He also makes it very easy to do business with. Of all the dealers I have had service with over the years (BMW, Audi, Porche), Chris and Autohaus are the only ones who deliver a consistently positive experience. More

I dealt with Mike Crater...they took my car ontime, did the Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! Dealt with Mike Crader...took the car on time and the work was done on time as promised and a clean car as a bonus! More

Great car buying experience for the third time Professional staff made entire process exceptional. Selection was plentiful; Renard was an outstanding salesman. He was patient, knowledgeable, and g Professional staff made entire process exceptional. Selection was plentiful; Renard was an outstanding salesman. He was patient, knowledgeable, and gave us full attention at all times. Rick was great through the paper process, quick and very accommodating. Alicia taught me so many things about the new car and I was well on my way to enjoy such an outstanding vehicle. Eric and John were also very accommodating and friendly. Such a great team! In summary, I drove pass two other BMW dealers, both of which are closer. There is nothing like a BMW and there no dealership like Autohaus. More

Excellent Sales Rep & Genius My sales rep & Genius were very knowledgeable, courteous and professional! The BMW genius is a great service to provide to new customers! He's also ve My sales rep & Genius were very knowledgeable, courteous and professional! The BMW genius is a great service to provide to new customers! He's also very patient. I look forward to enjoying my new 5 series for many years to come! Thanks! More

it's a great sevice! I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have servi I enjoy going to have my car serviced, I couldn't ask for a better service advisor, would recommend the dealership to anyone need to buy or have service. More

Fabulous dealership!! Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to b Great staff and clean facility. Very professional, polite and work with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle. More

Fantastic Customer Service! You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is defini You often hear horror stories about either the lack of customer service or the too excessive cost when working with the dealership. Autohaus is definitely a step above the rest! Patti Kupfer has done an outstanding job of listening to my requests, taking a proactive approach to ensuring my experience in car repairs was quick, responsive, and worked around my crazy schedule. I have found their costs to be comparative to those who are not dealers and for each item I have requested to be reviewed, they have addressed with courtesy and efficiency. To seek to meet my needs and being true to their commitment, that's top quality customer service! Your competitor is only three miles from my home but I choose to take my business to Autohaus. Well done Autohaus for your commitment to those seeking your services and employing highly talented candidates like Patti....it's why I keep coming back! More

Great customer service My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immed My experience with Autohaus BMW has been excellent since moving back to this area. Most recently, I had a repair that needed to be taken care of immediately. I called in the afternoon and was able to get an appointment the next day. Mike Crader, service advisor, took great care of me. He had me in and out quickly, and called to follow up. I appreciate the fast, convenient service as well as being treated with respect and in a friendly manner. I'm glad I chose Autohaus BMW. More