Autohaus BMW

Surprisingly Easy Purchase I was very impressed with the service provided by Brett. He treated me more as a friend than a customer. Everyone I dealt with was very professional a I was very impressed with the service provided by Brett. He treated me more as a friend than a customer. Everyone I dealt with was very professional and yet extremely personable. I drove in from PA to make the purchase and actually enjoyed my experience ... following the 13 hour trip. More

Professional and accommodating. Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a Went in for a new tire on my lease and they not only took care of the tire at a great price but took care of many other things for free. I received a loner car while in the shop. Overall the service was top notch. Bob and Dan give amazing customer service! More

Quality Service Dan Wirick is top notch - thorough, professional, and above all, personable. I like the idea that he knows me, knows my Z4, and keeps me informed! A t Dan Wirick is top notch - thorough, professional, and above all, personable. I like the idea that he knows me, knows my Z4, and keeps me informed! A total professional from the word go. I'll be back because I trust Dan and his team to give me top notch service and straight answers. More

Love Mike Crader!!! Love the service special where you meet the mechanic and see what needs to be done and make appointment and get 20% of!!!!!!!! Mike Crader is the best Love the service special where you meet the mechanic and see what needs to be done and make appointment and get 20% of!!!!!!!! Mike Crader is the best! Always a friendly smile. My car was very clean too- even brake dust on wheel rims mostly gone 😀 More

Love Autohaus! Awesome dealership! I actually bought my car from a different dealership (which I really wasn't overly impressed with), but since Autohaus is actually Awesome dealership! I actually bought my car from a different dealership (which I really wasn't overly impressed with), but since Autohaus is actually a little closer to my house I've always taken my BMW there for maintenance and service. I have to say, this dealership has got it figured out! They're customer service is on point, they always seem to go above and beyond to make sure the customer feels taken care of. Greg took care of me on my most recent trip, man what a great guy! Can't thank you all enough for the work you do. If your sales department is even half as good as service, I definitely know where I'll be buying my cars from now on! More

Excellent Customer Service Linda provided excellent service from the moment I entered the dealership. She was very responsive and kept us in the loop regarding the repairs. Lin Linda provided excellent service from the moment I entered the dealership. She was very responsive and kept us in the loop regarding the repairs. Linda also arranged for a rental so we would not be further inconvenienced by the repairs. I would definitely recommend Linda and the Autohaus BMW team for your service needs. More

Service 1st Choice: Chris Clem I am grateful for Chris Clem's professionalism, consistency and thoroughness. Many years ago, at least 4 if not more, Chris helped me with my old 5 I am grateful for Chris Clem's professionalism, consistency and thoroughness. Many years ago, at least 4 if not more, Chris helped me with my old 550 (purchased at Autohaus competition) that no other dealership could resolve. The dealer I purchased it from had treated me disrespectfully. Chris went out of his way to be professional and got my car fixed. He has been my "go to" since then. Of course I purchased my new BMW from Autohaus. Now my 2 year old 550 came up with a tricky troubleshooting issue and with some time and consistency he managed to resolve the issue. I knew he would. I will also add that I'm grateful Autohaus provides BMW loaners as its convenient and I'm in a BMW still! Thank you Chris and Autohaus BMW. More

Service Greg was great and pleasant. Very professional . Vehicle was serviced in a timely manner .would highly recommend . The loaner car was clean and and ha Greg was great and pleasant. Very professional . Vehicle was serviced in a timely manner .would highly recommend . The loaner car was clean and and had a full tank of gas More

It's like buying from a friend While I've purchased several cars from Brett, he treats me like a friend instead of a customer. He calls throughout the year just to see how I am do While I've purchased several cars from Brett, he treats me like a friend instead of a customer. He calls throughout the year just to see how I am doing - doesn't even ask if I'm in the market or ready to purchase. When it is time for that next car however, he is there for me - helping me with lease turn in, financing, and of course the actual purchase. The really cool thing? Brett tells me what he is making on the car! And yes, I don't expect him to sell me the car at cost and no, I don't expect him to sell me the car at MSRP - I want a fair deal with someone I know will be there for me if anything goes sideways. And that's Brett - someone you can trust, just like a true friend. I should add that I'm not even local to Brett - I make the 5 hour drive just to pick up my car - because of our relationship - something I wish more dealers would have respect for. Thanks Brett! More

Getting my 2016 535 I XDrive Our 3rd car with these folks. What a great experience. Do yourself a favor and see Renard. He is the best and really knows the cars he sells. He also Our 3rd car with these folks. What a great experience. Do yourself a favor and see Renard. He is the best and really knows the cars he sells. He also takes time to listen and learn his customers wants and needs. He sets the standard for customer service! More