Autofair Ford of Haverhill

Low-pressure sales and a great deal We are very satisfied with the deal we got, and working with Jorge was a delight. He was very nice and took the time to show us several cars and talke We are very satisfied with the deal we got, and working with Jorge was a delight. He was very nice and took the time to show us several cars and talked through pros and cons for each car with us. Once we finally made a decision, no one pressured us to buy extras we didn't want. Thank you for a great experience. More

Bought a 2012 F-150 I had requested an E quote and they gave me a great price and when I got there there was no variation from the price. Gave me a fair trade in but most I had requested an E quote and they gave me a great price and when I got there there was no variation from the price. Gave me a fair trade in but most of all no pressure. More

Miricals can happen! We went into AutoFair Ford in Haverhill in need of nothing short of a miracle, and they made it happen! Fantastic service! Fantastic sales person!! We went into AutoFair Ford in Haverhill in need of nothing short of a miracle, and they made it happen! Fantastic service! Fantastic sales person!! More

Outstanding Service Auto Fair of Haverhill is awesome . I would definitely recommend them to anyone that is looking for a new or used car. They are not pushy and they go Auto Fair of Haverhill is awesome . I would definitely recommend them to anyone that is looking for a new or used car. They are not pushy and they go above and beyond to help you get into the right car...I am a very happy customer "Pachy" was my sales Person and he rocks :-) Thank You, Maria Lopez More

Awesome Experience I had a great experience and I would definitely recommend them to anyone looking for a new or used car. Everyone is super helpful and they do everythi I had a great experience and I would definitely recommend them to anyone looking for a new or used car. Everyone is super helpful and they do everything possible to make sure you leave happy!!! Love them 💚 More

An aweful experience! We went to Autofair in Haverhill for a used vehicle my daughter saw. Though we bought the vehicle she wanted we should have walked away several times We went to Autofair in Haverhill for a used vehicle my daughter saw. Though we bought the vehicle she wanted we should have walked away several times. This was the worse experience I could have imagined and would not recommend them. Initial sales guy was flat out liar always saying how he need the sale, how he could reduce the price by thousands, how they put new pads and rotors on used vehicles with 26k on them (which I knew wouldn't be true and on which manager later agreed with me). They all continually claim how the Autofair used vehicle check was 128 points almost twice as much as all other dealers. They all continually tell you how Time magazine rated them best car dealer. Continually tell you how they are so big they will get us best financing even when we mentioned local credit union rate. The building is old with worn out carpet and chipped walls and for some reason play loud music in the showroom. Nothing like trying making a big purchase to AC/DC. Financing gets done away from you so you can't see what bank or options there might be. And it is a very slow process. Sales manager tried to get us some reduction on price since he knew we were not having a good experience but the big boys at the counter said price could not be reduced even by $100 since the price was not accurate and they made a mistake even though I had a listing of same vehicle and miles with same price from 5 other dealers. But when the finance guy did his paperwork in his own office told us he got a great rate since we thought it would be better than the 1.99% we knew we could get he told us he got us 2.49%. So upon questioning that he felt 2.49 % was still a great rate and that we shouldn't worry about the extra interest. So sales team doesn't want to give us a break for a $100 but finance guy had no issue with us paying an extra $100. We let this go thru and next day cancelled the financing and got the lower rate from credit union in Haverhill who they don't deal with for some reason even though they deal with over 30 banks. So after we had the vehicle we had to get 2 small scratches repaired and check the charger port as it wasn't working despite the 128 things they check. We let my daughter bring it there. Took them 1 1/2 hrs to fix an inch long scratch and they only did one of them. Then when she asked service guy about the charger he told her come back next week. He didn't want to help an 18 year old who just bought a car from them? I knew the book showed fuse box in engine area and what fuse it was so I looked and fuse was blown. My daughter went and bought a fuse and put it in herself. She has never opened the hood of a car but I showed her the slot the day before. So she fixed that herself. So service people didn't even want to try and take a look at the obvious fault. The only good thing about this ordeal was my daughter learned a few things about car salesman, finance people, and service people and how to replace a fuse. She probably knows to walk away even if a dealer has the car you want. More

Taken for a ride!! I will start off by saying that the salesman we had was very nice, and did make the process of buying the car very stress free. My complaint comes ju I will start off by saying that the salesman we had was very nice, and did make the process of buying the car very stress free. My complaint comes just a few days after getting the car home. The car we had purchased had been sold to us with two blown rear speakers. We politely let them know of the situation and was told we would get a call back after he spoke to the sales manager. Still waiting for that call! More

Buying a new car My experience with Autofair Ford of Haverhill was excellent. The process of buying a new car was very easy and the employees were extremely helpful an My experience with Autofair Ford of Haverhill was excellent. The process of buying a new car was very easy and the employees were extremely helpful and knowledgable. More

Enjoyable experience The salesman, Jorge Collado, was very helpful and professional. He answered all out questions, which helped us choose the correct vehicle for our fami The salesman, Jorge Collado, was very helpful and professional. He answered all out questions, which helped us choose the correct vehicle for our family. I would recommend going there, to anyone interested in purchasing a new vehicle. More

Very good experience The salesman, Dom did an excellent job answering all my questions and he found the exact car I was looking for. I would recommend anyone looking to b The salesman, Dom did an excellent job answering all my questions and he found the exact car I was looking for. I would recommend anyone looking to buy a car to come here, very good selection of cars and good prices. More