Autofair Ford of Haverhill

What a great experience! What a pleasure it was to work with Autofair of Haverhill, and especially our sales associate Richard Bell. No pressure, no games, and listened to ou What a pleasure it was to work with Autofair of Haverhill, and especially our sales associate Richard Bell. No pressure, no games, and listened to our needs and came through with an awesome deal. I would highly recommend this place! More

Great experience here at Autofair Ford in Haverill. Pachy was extremely helpful and made the experience at Autofair simple and easy. I will be back in the future for m here at Autofair Ford in Haverill. Pachy was extremely helpful and made the experience at Autofair simple and easy. I will be back in the future for my next car More

Horrible, horrible, horrible! If there were negative feedback, that's what it be! This place is horrible, horrible, horrible! Wouldn't recommend this place to my worst enemy! STAY If there were negative feedback, that's what it be! This place is horrible, horrible, horrible! Wouldn't recommend this place to my worst enemy! STAY AWAY, you have been warned! BBB has been notified! Go to Salem Ford on RT28 in Salem NH! More

Seamless and Pleasant Experience I just purchased a 2016 F250 and Jonathan (Pachy) DeLaCruz was my sales consultant. Pachy was truly a pleasure to work with, from his initial approach I just purchased a 2016 F250 and Jonathan (Pachy) DeLaCruz was my sales consultant. Pachy was truly a pleasure to work with, from his initial approach in the parking lot to the after-purchase coordination of vehicle service (running boards, bed liner, etc.). He tirelessly made himself available to me and my questions, even on his day off. Adding to the positive experience were Sales Manager Savanh Insisiengmay and General Sales Manager Nick Kalman; they helped make the whole process a seamless success. My wife and I truly didn't intend to purchase a vehicle that day, which stands as a testament to the knowledge, care, and customer service provided by everyone at the dealership. More

Buying 2015 Dodge Grand Caravan We saw a van that I liked at Autofair and Jason helped us through the process of buying the van with no problems. Very helpful and knowledgeable. We saw a van that I liked at Autofair and Jason helped us through the process of buying the van with no problems. Very helpful and knowledgeable. More

Quick and easy used car purchase. My car shopping experience was very simple and pleasurable. Great selection of vehicles. My salesman, Larry, was very accommodating as to the best dea My car shopping experience was very simple and pleasurable. Great selection of vehicles. My salesman, Larry, was very accommodating as to the best deal for what I was looking for, and to keep the payments within my limits. I would highly recommend your dealership to my family and friends. More

Terrible Service-do not honor warranty the give They are the worst service provider. I had them repair hinges on a transit truck. They gave me a12 month guarantee on their work-sounds Good-right? W They are the worst service provider. I had them repair hinges on a transit truck. They gave me a12 month guarantee on their work-sounds Good-right? WRONG!!!!The hinges broke after two months. I had to fight with them for nine months to fix it. They fixed it supposedly. A month later the hinges started pulling off again. The refused to honor their warranty. Refused to redo their work without charge. Said to "file a law suit" as it will cost me more for that then to pay to have them fixed. Their General Manager is a wise guy who claims to want to help. He doesn't since he shares in the profits and will not honor warranty work. This is the classic rip off car dealer. Go anywhere including a street corner but not here. Auto Fair is the worst car dealer I have ever seen. A disgrace to Ford, Haverhill and the people they are supposed to serve. Go there if you want to get screwed. More

Good experience I was offered a quote online so I drove 30 miles there to purchase at that price, however their first offer was 7k over that offer, not sure why. Howe I was offered a quote online so I drove 30 miles there to purchase at that price, however their first offer was 7k over that offer, not sure why. However once we straightened that out it was fine. Offer on my trade was reasonable. The salesman, Greg was very nice and professional. Drove away satisfied. More

Well THAT was Easy !! Admit it - you really don't like walking into a dealership to buy a car...NOPE you don't ! But on 8.15.16 that is exactly what I did. I met KATY FRO Admit it - you really don't like walking into a dealership to buy a car...NOPE you don't ! But on 8.15.16 that is exactly what I did. I met KATY FROST and immediately knew this would be a very different experience than my past car purchasing experiences. She was AMAZING. I told her exactly what I was looking for and that is exactly what she showed me. She was super friendly, knew her product line and didn't try to up sell or push me in any other direction. I bought my 2017 Escape that night and picked it up the next day all registered and insurance transferred - a seamless process. Ladies: If you feel more comfortable working with a female car sales rep definitely ask for Katy ! More

Excellent Scott Brunquell was awesome walked me right through the purchase process without any pressure felt very comfortable with him would certainly purchase Scott Brunquell was awesome walked me right through the purchase process without any pressure felt very comfortable with him would certainly purchase from you again More