Autofair Ford of Haverhill

WARNING! WARNING! WARNING! LET THIS BE YOUR WARNING, STAY AWAY! I'LL MAKE SURE MY WORDS WILL BE HEARD FROM THE VAS AMOUNT OF FOLLOWERS I HAVE!! I HAVE A 2015 CHEVY SILVERADO 150 LET THIS BE YOUR WARNING, STAY AWAY! I'LL MAKE SURE MY WORDS WILL BE HEARD FROM THE VAS AMOUNT OF FOLLOWERS I HAVE!! I HAVE A 2015 CHEVY SILVERADO 1500 LTZ Z71 WITH A BUNCH OF EXTRAS THAT WAS PURCHASED. TOOK THE TRUCK OUT OF STORAGE AND BROUGHT THE TRUCK TO AUTOFSIR FORD TO SEE IF THEY WERE INTERESTED BECAUSE MY FRIEND WORKS THERE. HAD THE TRUCK APRAISED 3 WEEKS AGO. WAS GIVEN $31,000. PUT THE TRUCK BACK IN STORAGE. A WEEK LATER I TOLD THE USED CAR MANAGER I NEEDED $32,000 TO MAKE IT WORTH MY WILD TO SALE IF THEY WERE INTERESTED. HE SAID TO BRING THE TRUCK BACK SO HE CAN HAVE A SECOND LOOK. I TOLD HIM ABOUT THE OBSTACLE and DISTANCE OF DRIVING TO THE STORAGE UNIT WHERE THE TRUCK SLEEPS. COULDN'T HE JUST AGREED OR DISAGREED TO MY OFFER WITHOUT HAVING TO BRING IT OVER?? ANYWHO, A WEEK LATER WHEN I FOUND SOMETIME. PICKED UP THE TRUCK. BROUGHT IT THERE AND HAD IT APPRAISED. WAS GIVEN $29,000. TOLD HIM THAT I DON'T THINK HE HAS THE RIGHT TRUCK IN THE SYSTEM PLUS ALL OF THE ADD ONS I PAYED THOUSANDS FOR. HE SAID HE'S BEEN DOING THIS FOR A WHILE. DIDN'T WANT TO GET UPSET SO I WALKED OUT AND BACK TO STORAGE THE TRUCK WENT. WHAT A WASTE. More

Exceptional experience My wife and I had leased four new Fords from Regan Ford and we were very satisfied with their service. The team at Autofair exceeded our expectations My wife and I had leased four new Fords from Regan Ford and we were very satisfied with their service. The team at Autofair exceeded our expectations when we leased our fifth Ford, a 2017 Explorer XLT. Scott Brunquell, Steve Kemos (sales manager) and Brian Unger (finance manager) are extremely knowledgeable and professional. Also thanks to Jim Anderson in service who has kept us coming back to Autofair. We look forward to a long relationship with Autofair. More

I wish I stopped here first! I was searching for a reliable car... I didn't want to buy a brand new car! I went to so many dealerships and felt rushed and or the salesman wouldn't I was searching for a reliable car... I didn't want to buy a brand new car! I went to so many dealerships and felt rushed and or the salesman wouldn't really listen to what I was interested in. I almost gave up looking, but I drove past Autofair and figured I'll just take a look. Don was my salesman and he actually "listened" to what I was interested in. He didn't try to push me into a brand new car like the others. He asked me some questions and took me to the used cars around my price range! He was polite, friendly and listened!! With his help he was able to get me into the car that I loved there! They worked with me with the price. I was able to get a car in blue (that I've always wanted) four door Toyota Corolla! I walked out HAPPY and satisfied with a car that I was looking for!! Thanks again Dom! My daughter and I love our new ride! More

excited about my new SUV the young man I worked with ..Evan Liotta.. was very friendly and very knowledgeable about all the SUVs he showed me.. he listened to what I said the young man I worked with ..Evan Liotta.. was very friendly and very knowledgeable about all the SUVs he showed me.. he listened to what I said I wanted in a suv and found me what I wanted pretty easily. he was very respectful and I would recommend him to my friends and family..its great to see a respectful knowledgeable young man in the car sales business. More

Above and beyond Today my husband and I had a great experience at AutoFair Ford of Haverhill. Jonathan "Pachy" De La Cruz was an amazing help to us. From the point tha Today my husband and I had a great experience at AutoFair Ford of Haverhill. Jonathan "Pachy" De La Cruz was an amazing help to us. From the point that we stepped foot into the doors he guided us through our first car buying experience. He pointed us in all the right directions while being very honest and sincere. He worked above and beyond to get us into a car and in the end we were shocked to have been able to get into a new car. All the staff was very nice and our experience is something that truly left a mark for life that we won't forget. I will definitely be recommending this dealership, Pachy and Jason as well I have to thank. More

Pachy to the rescue ! I seriously have to thank Pachy DelaCruz. I walked into auto fair ford today hoping to get into a new vehicle. Pachy did everything in his power to I seriously have to thank Pachy DelaCruz. I walked into auto fair ford today hoping to get into a new vehicle. Pachy did everything in his power to make this happen with his hard work and dedication. Not only was he working hard to get me into a dependable vehicle, he showed great hospitality the entire time making sure I was completely comfortable and relaxed during the entire experience. As of today I can officially say I financed a car and if any and I mean any of my friends family are looking to get that new car please do me the honor and go pay it back to pachy and the auto fair staff. Can't say enough good things about them ! Go there and you won't have to go anywhere else except town hall ! More

Scott Brunquell A+ Salemen I recently purchased a 2016 Mustang and Pick Up with Scott Brunquell. He handled both transactions with professionalism, respect and honesty. I would I recently purchased a 2016 Mustang and Pick Up with Scott Brunquell. He handled both transactions with professionalism, respect and honesty. I would not of driven from NH to Haverhill Mass if he did not do an outstanding job with both transactions. The mustang was a special order in which he constantly gave me updates via emails/texts and phone calls. When I purchased the truck I had shopped the same truck with another dealership and he beat the prices by $1200 and again the same continuous updates and he even delivered the vehicle to NH.... I could not of been more happier with Scott. Brunquell. A++++++++ More

The Snake Oil Sales Tactics are Still Alive at AutoFair Ford Today I went into Autofair Ford in Haverhill with the intent on purchasing a Ford Escape and Matt was my sales rep. After getting a email from Haley T Today I went into Autofair Ford in Haverhill with the intent on purchasing a Ford Escape and Matt was my sales rep. After getting a email from Haley T last night offering me a free gas card if I did a test drive and I did. I actually liked the car until the price Matt offered me ($30,000) was changed by the manager to a much higher offer. I was irate as Matt should of never gave me this price if he didn't have approval. I then asked for my gas gift card and Todd J.told me that he "forgot" to order them?? Why would Haley offer me this gas card at 8:00 last night when I was the first customer today! Todd said that he will mail me the card and gave me a We Owe form. I explained to Matt before we started the negotiations about all of the negative reviews on yelp and I was hoping that I wouldn't be another one with negative reviews but sure enough the entire three hours was filled with lies,deception and promises not made. I live near this dealership and would of loved purchasing from my hometown dealer but this will not be the case. You need to retrain your sales reps to NOT give customers false prices to keep them there for three hours! Sneaky Selling techniques are still alive at Autofair! Matt will give you a ten minute bio on him and how honest he is and where he was born and at the end turns into a big snake! More

Very happy experience 1st off my experience was great. .I had been in contact with Jonathan (Pachy) DelaCruz prior to going to look at vehicles..he was one of my son's best 1st off my experience was great. .I had been in contact with Jonathan (Pachy) DelaCruz prior to going to look at vehicles..he was one of my son's best friends growing up prior to my son's passing 2 years ago. So if I was going to purchase a car I'd want no one else but Pachy to be my salesmam knowing he'd treat me right, take great care of me and not take me for granted being a woman. .1 st off Pachy is a very respectful young man, has a great respect for people no matter who you are and is genuine. .he'd never force anyone into purchasing a vehicle if it wasn't in their best interest especially financially if they truly couldn't afford it! He would kindly ask you to please come back to see him when you were in a better place and could afford to purchase a vehicle. I can say that the day I went into look at vehicles he knew what I really wanted but I wasn't in a good financial spot to purchase that vehicle nor did I have good credit seeing I had filed bankruptcy back in January 2012. They ran my credit check and to my amazement I qualified for a loan. Knowing what my 2nd option would be he began running around to make sure I had a great test drive and explained all options I had if I was interested but not pressured. He explained all the warranty options I had, introduced me too the service and repair department if I had any problems, he worked with his General Sales Manager to try to get the price down on the vehicle to where my payments were affordable for me and didn't strap me. I can honestly say I would HIGHLY recommend Pachy to all my friends if they were interested in buying a car at Autofair Ford of Haverhill..Thank you again for a great experience More

First car experience To keep it short and sweet, I went into auto-ford Haverhill to buy my first car, I was stressed out thinking that it was going to be hassle and headac To keep it short and sweet, I went into auto-ford Haverhill to buy my first car, I was stressed out thinking that it was going to be hassle and headache. That wasn't till I was greeted by the salesman Pachy, very nice guy who was very patient with me, helped making my first car buy experience great. I would recommend anyone to go see him! More