Autofair Ford of Haverhill

Ford F-150 purchase. Jonathan was the sales person I worked with during the sale and delivery of the F-150 I purchased. At every contact with him he was direct, accurate a Jonathan was the sales person I worked with during the sale and delivery of the F-150 I purchased. At every contact with him he was direct, accurate and responsive to any and all questions. He took time to ensure my information was accurate and my experience wad positive. I did however have a less than positive experience with the after hand off to finance. Perhaps there were not sufficient staff covering that day but it took 4 hours after the sales was handed off to complete the finance portion. One other comment that was minor but could have been a serious issue. During my delivery inspection I discovered the detail staff/person left an unprotected razor blade on the back seat. With a gray interior it blended in and could have caused a nasty cut if someone sat on it. More

Over all great experience! The folks there went out of there way to make me a deal with me all the while putting no pressure on me to buy anything! The folks there went out of there way to make me a deal with me all the while putting no pressure on me to buy anything! More

Great experience today My Edge's oil change & tire rotation was done quickly and on time. The Sales information I was looking for was exactly what I wanted. My Edge's oil change & tire rotation was done quickly and on time. The Sales information I was looking for was exactly what I wanted. More

Worked to make fair deal Adrian and Jason worked to get the right truck/ price for my budget. This meant searching available inventory for the right F150. Both of them did a Adrian and Jason worked to get the right truck/ price for my budget. This meant searching available inventory for the right F150. Both of them did a great job nd were easy to deal with. No run around. More

Turning in my lease Jason really went out of his way assist me with my new lease. I had a lot of questions and he always responded very quickly. It was all done within a Jason really went out of his way assist me with my new lease. I had a lot of questions and he always responded very quickly. It was all done within a few days. More

Good guys Sergio and Alex were very straight up with all my questions and I felt like I made a good purchase when I walked out the door Sergio and Alex were very straight up with all my questions and I felt like I made a good purchase when I walked out the door More

OIl change and tire rotation, clutch issue Service was very quick today. Addressed issue with clutch, to be replaced at n/c. Part has been ordered. Happy with the service I received. Service was very quick today. Addressed issue with clutch, to be replaced at n/c. Part has been ordered. Happy with the service I received. More

Excellent Customer Service Subaru Thanks to all the employees that helped us make this change stress free! Thank you Doug for finding our perfect car exactly the way I requested! I’m s Thanks to all the employees that helped us make this change stress free! Thank you Doug for finding our perfect car exactly the way I requested! I’m soooo excited and very happy with Subaru in Haverhill! Definitely recommend to my friends and family! Thank you all! More

Quick service. Really don't have one. The service was fast. The waiting area comfortable. People were relatively friendly and helpful. Helped me with which coupon to Really don't have one. The service was fast. The waiting area comfortable. People were relatively friendly and helpful. Helped me with which coupon to use for better value. More

Stephano took care of me I called on Saturday morning with a battery problem. I was 15 minutes away. I was told to bring it over. Stephano got me in, had the problem diagnose I called on Saturday morning with a battery problem. I was 15 minutes away. I was told to bring it over. Stephano got me in, had the problem diagnosed, new battery put in, all in less than an hour. I am very appreciative. More